A stunning location only equalled by the attentive and friendly staff. No request was ever an issue. Was a lovely tranquil hotel with a gorgeous little hot spring.
The champagne overlooking the water was a lovely additional gesture we will remember.
While the location/space of Suiran-san is amazing, within walking distance to the Arashiyama Bamboo Groves. The private garden/onsen in our room was fantastic. I have to dock a point for mediocre service by Japanese standards (certainly far below St Regis Osaka or Park Hyatt Tokyo).
Nice rooms and very relaxing. Located beside the river with magnificent views.
Incredibly attentive service and unbelievable grounds and gardens in a stunning location. They serve a delicious sencha tea when you walk in to check in. They have a few lovely outdoor spas that you need to book in advance. The rooms are huge and modern with a Japanese decor and sensibility but Western comfortable beds. The hotel is walking distance from a bunch of cafes and restaurants and a dozen tourist attractions: gardens, temples, a monkey sanctuary, boat rides and rickshaw rides. I would have loved to stay longer and will definitely be back!
Loved our stay here; so peaceful and relaxing (the gardens and the paths alongside the river particularly) but with easy access to central Kyoto. Rooms are well appointed and comfortable and the breakfasts are excellent. Would return in a heartbeat.