Worst hotel in petra. The bed was old and dusty, the carpet was nasty and they even charge for water.
Great staff and good food. Wifi connectivity is not good in the rooms so do not buy it. A cafe near the hotel provides free wifi if you buy coffee! No kettle to make tea or coffee in the rooms. Quaint place.
The rooms are small, the bathroom was not clean and the restaurant was a disaster. The entrance to Petra is just around the corner though.
The best is the location since it's a few mins walk from Petra entrance, but the hotel and the room are pretty old, bathtub door is completely stuck, the first night there was a disgusting smell the second we entered the room and luckily the second day it was gone. Barely any water pressure from the shower head. Stuff were friendly. Breakfast was re
really really really basic..
The hotel is very comfy Nice atención and very close to Petra entrance the atención was perfect and the room very nice ,but the breakfast wasn't very good
Good hotel very confortable. Excelent Breakfast. Near Petra Visitor Centre
Best to avoid this place if you are expecting a 3-star quality stay.
We stayed in this hotel for two days with 24 girls, and we had the worst experience ever:
We could only stay in the hotel if we bought tickets for the New Years Gala Dinner (40$ excl. drinks), which they only communicated way after our reservation (a couple of days before Christmas/our arrival to Jordan). Since we were traveling with a group, we were not that flexible in changing plans or making a reservation for another hotel, so we had no other choice than buying the tickets. This wasn't a big deal if everything went fine afterwards. However, the evening was terrible! To cut things short: overbooked diner, too little/no food, staff selling nonalcoholic beverages as alcoholic beverages (for the same price) and after confrontation they lied about it, and loud party music during the dinner.
For the other days:
- Empty trays during dinner buffet and if there was food, it was cold and/or not tasty.
- Out of breakfast although we came in early.
- Incompetent and rude staff, poor in dealing with customers (and complaints or requests).
- Noisy rooms. We could literally overhear people's conversations in other rooms.
- Elevator not working most of the time. Before we decided to not use the elevator anymore, even when it was "working", we got stuck in it twice.
- They charged 5$ for 24h WiFi.
The only thing the hotel has to offer is the proximity to the Petra site entrance, which is a 5 minute walk.
Avoid this hotel. Dirty bathroom, TV and fridge not working, outlets not working Not enough food for dinner. Incompetent staff. Wifi only in the hall.
The only thing this hotel has to offer is the proximity to the Petra site entrance, which is just 200m
It is old, needs serious renovation and/or maintenance. The rooms are not clean. Furthermore it is very noisy with walls made of paper; you litteraly hear every door and person no matter which floor. FYI: the call for prayers will wake you at 4:30 😁
The breakfast is terrible, we didn't risk the buffet dinner Our room also constantly smelled of food. The warmed-up buffet type of smell
Anno 2017 they ask 5JD per device per day for WIFI. Grab a pizza down the road for 5JD and get free Wifi (and avoid the dinner in the hotel) 😎
1 star instead of 0 for the staff trying to make the best of it.
Room and breakfast good. Very close to the entrance to Petra. Wifi is only free in the lobby. Noisy at night due to stray dogs and minarets.
Small size hotel near the center of town. Petra (monument) is just a couple of blocks walking. The hotel has a spa and restaurant. Rooms are ok if you're visiting for some days.
Close to Petra entrance and very clean and comfy rooms.
Perfect location and great for family vacation
Perfect 👌 location at reasonable prices
The rooms were nice and the location is gorgeous! The food was good as well. The rooms were pretty too.. the only negative would be that not all rooms have the toilet faucet and some rooms the bathrooms are too small. However they were quick to change our room upon request so all in all a great experience.
Graet value for that price, very professional and nice staff. Very close to the rose city petra main gate.
Very close the gate of the ancient site..
Clean rooms. Good food.. Kind staff.
Highly recommended..