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Added by Jopie, at 21 December 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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10 Reviews
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10 December 2017
Could do with a bit of love in the rooms and a review of drinks prices at the bar, but I enjoyed my stay. Good location to get into the sites and the train. :)
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03 December 2017
Convenient location next to Termini. Nice rooms with a touch of old time's glamour. Yet paper thin walls (pray you don't have a noisy neighbor) and during rush hours the water is not hot for those of us who like steaming baths.
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05 November 2017
Great location - really close to metro and train station. Customer service is okay. Room is a bit dated but well maintained.
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25 September 2017
Great location. 2 minutes from Termini station. Lovely breakfast with plenty of choice. Rooms clean. Staff on reception extremely helpful.
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12 September 2017
This is let you know, I am very disappointed with first impression of hotel with very negative approach from this hotel a male staff who answered the phone today morning at 08:25 GMT.
I called for staff from sales to discuss the group booking in this hotel, he informed Claudia not in hotel very abruptly. Flowed by, I asked him if he can connect me to anyone replacing anyone or to marketing dept., he refused again, then I again asked him to connect to manager who is in charge he refused, then asked his name he refused his name, he said he doesn’t have to give his name to me… then he asked to give my name, I gave my name to him…. He said I am not his customer and there is no reason to give his name and there nothing to do with me….
Then he started helping with the information email conversation which I was not interested without him giving his name….i said I don’t need the hotel and stay information all I need is his name to discuss with management further which he showed all his arrogance…
Surprise to such conversation from a hotel industry which I never experienced worldwide. He completely refused to connect to anyone else in hotel and keep refusing to transfer the calls and banged my call without further discussion.
Very ill treatments, first impression of hotel is completely lost with the group who represent the initial discussion…
Such staff members will only spoil the good impression build by your hotel past years, is this way how your treat your guests also? What trust we guests will have with such arrogance of staff in this industry?
He didn’t give me his name nor transfer the line to manager in charge on the floor,
Call date and time: 12/9/2017, time 08:25 GMTresponse / report this review -
11 April 2017
location & price are on point, but the rooms were not very clean and the service is sub-par.
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28 March 2017
Posh feeling, old feeling place. Has what you need. Check that your safe can't be picked up and taken with you. I can pick ours up and move it.
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17 March 2017
Worth every penny and more!! Our room was stunning and the location was fantastic. I definitely recommend this hotel.
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29 January 2017
Nice clean rooms. Staff is friendly and helpful. Just the rooms were a bit too warm but it was 4 degrees outside so that's not much of a complaint. Overall, recommended!
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28 December 2016
Very reasonable price and close to the main station. The hotel is quite small, the corridor is very narrow. The good thing is, there is a small elevator that can bring your heavy languages to the top floor. Although the place is small but the room is huge, this was unexpected. I'd like to be here again.
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