Hotel has a lot of history and you can see it in the rooms and architecture (in a good way). The staff were all extremely helpful and welcoming. The omlet chef at the breakfast is one of the most cheerful and friendly guys I met. Despite the high price tag, I'd recommend staying at this hotel. It's well worth it.
From the moment you walk in the St. Regis you are on the red carpet and treated that way! We were lucky to have Giovanni as our butler who made sure my husbands & my clothes for the day were ironed (no charge) and opened our champagne in our room at arrival.
The room had a beautiful view, the brunch was delicious with many selections and tea time was a fine experience too!
Our last evening was on a Sunday and we had dinner while a lovely man played every song we requested on the violin. He was a very talented voice and also plays the flute!
Very elegant lobby that has been refurbished. The rooms need an update. A pet peeve of mine is a bathroom with a pedestal sink and no counter space. Should not be the case in 5 star hotel. Shower was oversized and could easily fit 5 people. Use some of that space for a counter and then I'd have no complaints.
My brother recommended I stay here in my trip to Rome last January, and as he said it "it's the best place in the capital." He wasn't wrong. Both myself and my family loved the hotel!
You can feel the warmth of the history, and the kindness of the staff made us feel very welcomed. We loved our stay in Rome so much we considered extending it.
Highly recommended!
Spent a week here in what I believe is called a Junior Suite, which had a bedroom with king size bed, a bathroom with a shower that could fit a small army, bathtub, bidet, dual sinks, and a toilet. There was a "dressing area" and a living room with some seating. It was pretty incredible.
The butler service was fantastic for the little we used it.
My only complaint is that we couldn't figure out how to turn the TV off. (Don't laugh, it's not a normal television) so we just unplugged it.
The lobby, halls and ancient elevator were all amazing to just look at, having been recently renovated. The staff were over-the-top friendly and generous.
If you can afford it, I highly recommend staying here.
The location is close to Termini Station. The lobby was recently refurbished and is beautiful. The service and the room I received were not the standard of a 3 star hotel. When I arrived there was no bellman at the front to collect my luggage. He appeared to be standing inside without observing is a guest was approaching. When I entered the lobby there was a group of employees standing around the concierge's desk chatting. The gentleman responsible for check in said nothing to me and walked away from the group to his desk. The concierge informed me that gentleman at the desk would assist me with registration. I am a SPG member and have Gold for life status. I have spent more than 550 nights in SPG properties. Never once was my status recognized. I received a room in the category booked. The room was not one you would give your best customer. The walls were dirty and the paint peeling from the bathroom ceiling. The room was smallish, but has high ceilings with very traditional decor. I think the bed is a full or queen. It is comfortable as expected with this level property. There's​ no signs directing guests back to the elevator, pay close attention if you are very far from the elevator. It will be difficult to find in the Warren of halls on each floor. St. Regis makes a big deal about their afternoon tea and their tea sommelier. I went to the lobby for tea around 5:00 pm. The lobby was virtually deserted. There were many employees talking with each other or looking at their cellphone. Not one said anything to me. I sat down and waited 15 minutes for a waiter. I ordered tea. There's no tea sommelier. The tea was brought to my table with 2 tea bags hanging out of the pot. No high tea is made with bags-ever. The sandwiches​ were salmon and chicken salad. The bread was dried out. The tiny sconces were ok. The tiny pasteries were good. I sat there for over an hour and a half before I was asked if I wanted additional hot water. The tea is 26 euro. I do not recommend this hotel. The service is not at the 5 star level, nor are the rooms.
My brother recommended I stay here in my trip to Rome last January, and as he said it "it's the best place in the capital." He wasn't wrong. Both myself and my wife and even our little daughter loved the hotel!
You can feel the warmth of the history, and the kindness of the staff made us feel very welcomed. We lover our stay in Rome so much we considered extending it.
Highly recommended!
Location is good: close to metro stop, close to termini station, some nice shops and cafes in nearby square.
Staff is very welcoming and they go above and beyond to accommodate you.
We stayed 3 nights for our 40th anniversary and it was fantastic. The hotel is being renovated but because of the professionalism and hard work of the staff this had no detrimental effect on our stay. Our room overlooked the rear of the hotel and was very quiet, great for a peaceful nights sleep. We ate in the restaurant and again this was of a standard you would expect from a top hotel. So great hotel, great staff, great location.
If the St. Regis Rome is in your budget, enjoy the elegance of a 5 Star hotel.
This timepiece offers you a glimpse of living in luxury, albeit with a bunch of people you may not know. Rest assured most are paying a pretty price to enjoy, just like you.
The spa offers wonderful therapeutic treatments to take the day's activities off your mind and body.
Kind you while the rooms are elegant, they were designed to bring you back to a time when things were simpler. What a treat, an oasis in a city full of choices!