The hotel is certainly not a 5 star. It is certainly expensive enough however! The bed is of a basic quality and not close to 4 let alone 5 star, the room is generally quite small and lacked balcony, the bathroom is fine but shower not consistently warm and only the hand held part worked. Air conditioning intermittent. Soundproofing is poor and you can hear other guests moving around upstairs and in the corridor. The breakfast was fine but not as good as other 3 star hotels I've been to - same food every day with no fresh cooked options. Cakes were good if you like them for breakfast. The pool is fine and patio area good for sunbathing although too small if many people want to use it. Car park is 12 euro a night which is crazy so you have to park on the street. The hotel charges 5 star prices such as 4 euro for a small lemonade.(prices over the top generally) If you don't have a car location would be awkward although there is a limited bus service for the local area. The surrounding area is fairly basic so you'll need to go to other areas for dinner although there are some nice places within walking distance but not much atmosphere around. Taormina is a good local bet. Overall this is a solid 3 star and the staff generally nice but far too expensive for what it offers.
This is not a 5* Hotel by any stretch of the imagination. I don't mean to be derogatory to others, but anyone giving this place a good review simply hasn't stayed in a proper 5* hotel let alone resort.
Staff are aloof (Mostly, there were the odd exception), Breakfast mediocre, restaurant and bars very over priced for the area.
Half the facilities were closed but the hotel gives no real explanation why. I think it's more for show. When I spoke to the manager his attitude was very much along the lines of it's nothing wrong with the hotel, it was myself that needed to change my attitude until I liked the hotel and service.
My advice..book another hotel.
Friendly, helpful staff and a relaxing atmostphere
Staff are very friendly and food is five star. Spotless, Highley recommended
Very Big structure.. nice view
And Friendly Staff
There are also a Sala meeting, Restaurant/Bar and Spa/ Fistness
Struttura elegante e molto bella. Personale molto gentile e cordiale , anche la SpA soddisfacente con staff professionale !
Without any doubt, this is the worstest hotel in Giardini Naxos and one of the worstest in the entire area of Taormina. The location is awful, recessed and squalid looking, the hotel may look new but there is some sort of bad feeling sensation, like there is something wrong hidden on it. The staff is nervous, and somewhat anxious they don't offer a professional service. Rooms not always clean! So i don't recommend it. If you are in search of a real 5 or 4 stars hotel look elsewhere.
Hotel molto bello e curato. Camere raffinate e particolari (peccato per il bagno piccolo. La porta del bagno non si apre del tutto).
Servizio gentile e professionale. Impeccabile.
Le 4 stelle di giudizio derivano dal fatto che da un 5 stelle mi sarei aspettato qualcosa di più. Ma d'altra parte anche il prezzo non é eccessivo (sempre rapportato alla qualitá offerta).
Consigliatissimo!
Very nice hotel.