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Added by Jopie, at 15 December 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Closed
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14 Reviews
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07 March 2018
STAY AWAY - listen to the reviews. They are scammers, they do not mark the scratches on purposes in hope you miss one and then charge you for it. Luckily I always get external full insurance but they charged me €1600 for a scratch that was probably already there. Not to mention the 2 hour wait in the lobby. Bunch of scammers nothing else, STAY AWAY.
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01 March 2018
Definitely, don't go for go Iceland. They cheated on us and they made us to pay for something imperceptible almost 1000 euros. My first time with this company but surely the last one. Highly recommend you not to rent anything to them, eventually they will invoice you for something you didn't even do it
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10 December 2017
Great cars and friendly staff. There are multiple insurance options that really add up. It's always a gamble to get it or not. Other agencies also have the same insurance. They were very thorough checking the car when we returned it. Always hold the doors when opening in case the wind catches them.
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13 November 2017
SCAM BUSINESS ON ICELAND - OLD AND DANGEROUS CARS
DO NOT USE THIS SCAM BUSINESS!
The car I rented broke down and I did't get any help. I had to leave some of my camping gear in the car. Green Motion dont reply to any of my demands of compensation and won't give me back my camping gear!response / report this review -
22 October 2017
********CAUTION****SCAM*****
First of all I reserved a Suzuki Jimny 4X4 for 6 days and they switched to a much smaller, much lower Fiat Panda 4X4. But I thought oh well smaller car, better gas mileage, I wasn't planning to go into the mountains anyways. ***IT SAVED ME THAT I TOOK A HIGH RESOLUTION VIDEO OF THE WHOLE CAR BEFORE I STARTED DRIVING IT **** Because when I returned the car, they came short of bringing a magnifying glass with them. They wanted to keep my $2500 deposit because of a scratch they said was not registered in their system. I couldn't believe it, I was in shock!!! then I took out my laptop and reviewed a video I took of all around the car and showed her that scratch was there already. I did this because I read a review about some car rentals in Iceland scamming tourists, she then wanted to save face when she sarcastically smiled and said sometimes things don't get documented. AVOID THIS PLACE OR MAKE A COMPLETE RECORDING OF THE CAR OR YOU WILL BE SCAMMED!!!!!!!!!!! This just happened to me on Oct, 21, 2017response / report this review -
18 September 2017
I went to Iceland with my family for a quick 5 day vacation for Labor Day weekend this summer. After getting picked up at the airport and being ferried 30 minutes away to the Green Motion Car Hire garage and waiting another 30 minutes to get called to pick up my car, I chose not to get the absurd ~$2300 "premium insurance" because I've always been a careful driver, and my credit card covers it.
However, after getting my keys, I was shown my car which was outside in the pouring rain, and no Green Motion employee came to inspect the car with me! And even though I took pictures, it was quite difficult to do any type of proper inspection in the pouring rainthis will be important later. In addition, as soon as I pulled out to pick up the rest of my family which I had left at the airport, I found that they had given me a car with virtually no gas, with only enough room for 5Km. Unfortunately, when I went to three various gas stations to refill, but none of them would take any of my chip and non chip credit cards, and there was no one to help me, so I had to waste another hour of fruitless efforts and driving back to Green Motion to demand they fill up the gas tank for me.
Thankfully my vacation itself was quite lovely - Iceland is beautiful! However, upon returning my car to Green Motion, even though I took quite a comprehensive set of photos of the car's initial damages, Green Motion charged me for a tiny damage to the paint that wasn't even 1/3 the size of a standard American penny. Unfortunately my photos that I took of the front end of the cover didn't cover that one section, and so I couldn't prove that it wasn't me. They then tried to charge me for another similar nick, but thankfully I did have a photo for that damage, and they had no choice but to let it go.
They then charged me the full ~$2300 insurance policy until they could get the damage assessed by a local garage. Recently the full bill has come out to be $1300 for the small nick, which is absolutely ABSURD, especially seeing as how I've talked to multiple car garages who said they would all quote damages at ~$200-$300. I will now be contesting this claim with my credit card insurance providers to get my due justice, but BUYER BEWARE - Green Motion will do everything they can to squeeze every single bit of money out of you that I can.
Sadly it wasn't until after I had this experience that I did my research and realized this is a common problem with Green Motion all around the world, but particularly their outpost in Iceland. Check TripAdvisor if you don't believe me
Joongseo Kimresponse / report this review -
26 July 2017
We booked the car,wait very long time from the airport , around one hour, and no one pick up the service phone, after we meet them, they said its our fault cause we didnt show on time? this make us very piss off, the office is very far from the airport, they need drive you to the office, they cheaper than others, but they will ask you check the car with very dark lights, i suggest choose another company to keep safe
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21 June 2017
If you have a reservation, cancel it! Started out waiting ,along with many others, for over an hour for our vehicle (a large van). Van was beat up inside and out-dented, cracked windshield, missing interior panels. No walk around with an employee, just thrown a form and told to complete it ourselves - good thing we also took pictures.
A few days later on the main road to see puffins we get a flat. Such things happen, but when we looked at the tire it was totally bald on the outside. Spent half a day changing the tire and finding shop to repair or replace. Shop tells us that we should have never been sent out with the tire in that condition and that all of our tires were illegal, as they were studded and were supposed to have been removed in May.
Upon return to the rental office they try to stick us with damage claims until we tell them we have pictures to back up our claim. Then charge us $480 for the flat tire replacement, 3x - 4x the price found on line.response / report this review -
06 June 2017
This is was the worst experience I've ever had. At first they lost our reservation, and this is after we sent emails over and over telling them what our situation was and we kept them posted so we could have our car in time and in the right place. There was nobody at the airport to pick us up which wasn't that big of an issue. We got there and they said they had no record of our reservation. We payed for an off roader because we were going up to waterfalls that involved hikes and dirt roads. Then we also ordered another car for people that didn't want to go hiking and would rather have gone to the blue lagoon. We ended up with 2 small cars that were in no condition to go off-road. It was raining really hard when we got the cars so the inspection was not thorough. When we returned the cars they found a dent in one of them. They claimed that the dent was not there before. SCAM. We were in the middle of nowhere doing hikes that were away from crowds. There was NO OTHER CARS near ours. There's no way that dent was caused by us. OVERALL DO NOT USE THIS RENTAL COMPANY THEY ARE SCAM ARTISTS
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19 April 2017
Worst customer service ever! Can't believe the length of time it took to get the vehicle when getting in the country. About 2 hours. The door jammed up on me my 2nd day. Couldn't even open passenger door had to crawl through window just to get out at blue lagoon. Luckily my fiance is a mechanical engineer, and was able to get the door to open and close. Tried to call company a few times to let them know and to inform them that check engine light and inspect park assist lights on dash were coming on. But to no avail. Just hung up on after told "we open 24 hours" in broken English. Then had nerve to charge us 290,000 isk (3000 usd)for a "wind blown door" upon returning . Just seemed to pull that number out of thin air. How was it wind blown. Door latch jammed up from the 2nd day. Probably an on going scam they have at Iceland car rentals. Knowing most likely you'll just pay bc your scared of missing your flight. Worst experience in my life. Country was beautiful though and besides them, all was great. Just do your research and thoroughly check your rental car. Take lots of pictures and a video. Even if your tired from a 16 hour flight and have been up for a full 30 hours with no sleep.
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04 April 2017
We had an OK experience but many other people on the airport shuttle were saying they had been scammed. Be careful.
They did charge us $100 for as a late fee we did not here about before hand.response / report this review -
11 February 2017
Watch out, they run constant scams. This company operates under a different name, Green Motion, which they probably change their name constantly too. When you return your car, they will claim your door has wind damage and it doesn't work. They will call the manager over who is there strictly to make sure you pay something extra before you leave. At pick up and return, if you must rent here, RECORD everything! Record the doors opening and closing. Record record record. That's the only way to protect yourself from their scams.
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11 January 2017
Rented an 4x4 CRV here. The car was in excellent conditions (2 year old only) and I had problems during or after our trip.
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22 December 2016
THESE PEOPLE ARE CON ARTISTS - DO NOT USE THEM - we were about to miss our flight and they conned us out of over £3,500 for supposed damage that was so miniscule it was laughable, this is a few days AFTER they persuaded us to pay £100 for their insurance which it turns out is USELESS.
They are liars and their staff are manipulative con artists. Absolutely destroyed our trip to Iceland.response / report this review
