The spa is amazing.. relaxing, clean, esthetic, professional.
An amazing boutique hotel with excellent facilities. Very recommended.
Rude, arrogant and unprepared staff. Dirty room.
Me and my father stayed on Alexander hotel for a tourism. We deeply regret.
First when we arrived, the check in was a bit weird, since the manager didnt explain much of the hotel, but gave us a paper and said "all you need is here". Not problematic, but strange.
Arriving in the room, we noticed that the whole room, mainly the bathroom, had little black pieces of something we didnt identified, and therefore our room, 601, hadn't been cleaned for a long time.
The worst, though, was the service. People there don't smile and are not helpful. We needed a scale for the luggages, and before I completed my question, the desk manager cut me and said "we dont have it". I said then we need it for the luggages, and again she repeated "we do not have it". I asked if they have a scale in the gym, and one more time i got the denial.
So I went to the gym, and as expected there were a scale there. I warned the reception, and very arrogantly she replied that a luggage might be too heavy for that scale (how is that even possible?!). I questioned the feasability of that information, and she was rude: "ILL TELL YOU AGAIN, ITS TOO HEAVY".
Now, I could perfectly understand if we were told that we are not allowed to use the luggage in that scale because it might break it, or because it is not proper for it, but I expected from the lady at least an explanation for saying "there is not a scale in the gym" and for the reason we are not allowed, and that the staff could be minimum polite.
The breakfast follows the same pattern.
Great Hotel
Good location,
Nice rooms
Friendly staff.
Clean, nice and friendly.
Very comfortable rooms and very good breakfast.
Just a very nice home away from home.
We have stayed here a few times and will stay many more.
Is a new hotel in an old building, right on the best place of Tel Aviv, on top of the great beach, going north you find Tel Aviv port and going south you find a beautiful walk and the old town. Great service, beautiful rooms and amaizing manager.
Great hotel nice view from the restaurant great breakfast..good place for a cocktail party.. Very wellcoming. Place
My personal experience was not well. Went for a birthday weekend. Upon arriving I went to restaurant for a salad. And humus. I Ate the humus first 😣. Half way through it I threw it up. And the rest of the night was as so. So didn't get to enjoy any of the trip had to leave early. Spent the whole day in Bed.😣
Good location. Nice pleasant staff
Zero service, not clean and not worth the price. Bad hotel and bad service smell of football player socks in the lobby. Shame on having such a hotel in Tel Aviv. It should be closed immediately
Beautiful place with large rooms.
Close proximity to the beach and an excellent spa.
Nice new and clean boutique near the beach and the shops/restaurants at the Namal (Port) of Tel Aviv
Great location, just by the sea and close to the Tel Aviv port. Amazing restaurant with nice view on the top floor. Rooms are quite small, but renovated and comfortable. A little bit overpriced (well, like every place in Tel Aviv tho:)
This is the worst hotel in the Land of Israel. If your health is important to you, Do not book a room there. The service level is very low, There are plenty of other hotels where you might want to reserve a room.
To deny them the business license, the Alexander Hotel in Tel Aviv! disgrace
אל תתקרבו למלון הזה. בושה וחרפה משרד הבריאות והתיירות צריכים לעשות שם סדר.!!!
Message was good and the suite was awesome, wish it had a better view :)
Twice we called to complain about live roaches in the room. They said it is normal and laughed. Also it rained and leaked inside several places in the room. And if that was not enough they had a problem with plumbing and hallway smelled like a public toilet. And for all these things the answer was always it's normal and a smile or laugh.
Great location, on the beach and next to Tel Aviv port!! Room are renewed, nice bar. Restaurant on 7th floor with amazing view.