Name: VIP Money Changer
Address: Jl. Menteng Raya No.23, RT.1/RW.10, Kb. Sirih, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10340, Indonesia, ID
Telephone: +62 21 31907777

VIP Money Changer is a uncategorized, located at Jl. Menteng Raya No.23, RT.1/RW.10, Kb. Sirih, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10340, Indonesia. They can be contacted via phone at +62 21 31907777, visit their website www.vip.co.id for more detailed information.

Location :

Jl. Menteng Raya No.23, RT.1/RW.10, Kb. Sirih, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10340

Contacts :

Added by Jopie, at 09 December 2015

Monday 9:00 AM – 4:00 PM
Tuesday 9:00 AM – 4:00 PM
Wednesday 9:00 AM – 4:00 PM
Thursday 9:00 AM – 4:00 PM
Friday 9:00 AM – 4:00 PM
Saturday Closed
Sunday Closed

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Anonymous

01 April 2020

The shop has many cashiers but they seemed buying times with their slow services, not recommended when you catch a plane to fly aboard. And the rate is unworthy. I once bought usd with rate xx300 idr while their updated hourly website mentioned the rate was: buy xx050 and for sell xx150. I also checked other common forex shop with sell rate of xx250. What a day.
Anonymous

01 April 2020

Good rates, clear and updated regularly on its website. Long que and at times a little bit crowded. Friendly and professional staffs.
Anonymous

27 March 2020

They need more counters and much more agile officers. A long queue is not something to be proud of.
Anonymous

11 February 2020

Exchange rates are great if you exchange more than 1000 dollars. If less than that, do yourself a favour and find other money changers.
Officially they said they open at 08.30 but when the doors are open, none of the tellers do anything besides chatting with each other until 09.15. Their call centers are also the worst, you have to race with the machine to press the numbers or else they would hang up in just 1 second. Was trying to talk with a human one, but ended up waiting for a loooong time until they pick up the phone.
Anonymous

13 February 2019

The notes are in bad conditions. When I asked to change, the staff was rudely ignored and said that's standard in this money changer. I agree with other arguments that the only thing that good is Only the rates (Actually There are many better money changer in Jakarta) The parking lot is small, slow motion & inefficient service - are the other bad things here. It's not worth to queue hours ( 2-3hours) just to get bad conditions notes & service.
Anonymous

31 January 2019

Dear Owner,

I will like to express my gratitude for your continuous support in 'everyday reasonable price' in the forex business.

However, I will like to encourage you to improve on the following matter.

Reducing lines
It is widely known to all customers that to buy foreign currencies will take 2 to 3 hours if one comes in late morning.

Toilet
Please provide for toilet to be inside the office space. It's a basic human necessity, and improved service for everyone.

Security
Indonesia is not a safe country. If money is involved in VIP office, please allow security guards to carry guns. It will deter crimes in your vicinity.

I hope the following advice will assist you in your future endeavors.

Best wishes
Anonymous

29 January 2019

Going there midweek, quite busy in mid day.
Exchange Rates is the ONLY good thing about this place.
Service is too long (I spent 3 hrs here), you need to ask the security where is the ticket machine to get your queue number, then wait forever until your number comes up. Some times the number at monitor stop/lagging so you need to listen to the audio caller. And after you put your money there, you need to wait again until they called your name (manually, not with audio caller or monitor display).
I have a rude lady who snapped after I said huh, because the bills I requested not as same as what agreed on the first desk, she thought I couldnt hear because I had headset on, then passive aggressively told me to take out my headset so I can hear her better. Waiting for 3 hrs with 40 people around and only 2 dozens set of chairs, you do the math. Lots of standing up. Toilet is outside of the building, unisex, with bucket of water and squatting style.
The management knows their notorious not good service, based on google reviews and such, but never improving their quality, SHAME ON YOU.
Honestly if you want to exchange smaller amount of money, DONT DO IT HERE. I’d rather lose some money in exchange of saving my time and avoiding rudeness of their staff, and at least a chair to sit on. THIS PLACE IS SWAMPED BY AGENTS, maybe you’ll have a better experience hiring one of them.
Anonymous

07 January 2019

Good rates with poor services. Waited for 3 hours, and when its my turn, i got skipped, and suddenly the foreign money that i wanna change is gone. no more. AT ALL. first thing first, I had already made a phone call and asked whether they have it or not. After i was informed that the money is finished, there were no any further info from them. Not even a single word ‘sorry’
Anonymous

01 January 2019

The best exchange rates money changer in Jakarta.
Yes, it's the BEST!!

However, it's always crowded. I meant ALWAYS!!
The queue is very painful, slow, and the officer often calls not really clearly.

Best if you want to change a huge amount of money, go there really early, like 7:00-8:00 in the morning, and be prepared to spend 1-2 hours here.
They can transfer to bank account as well with some fees.
Anonymous

03 October 2018

Good rate but long queue and not kind treatment, perfect place to waste at least 1 hour just for changing money with there inefficient system, there system not secure and not effective, like you in government office.
Anonymous

16 August 2018

first experience and bad experience. long wait, you will not see if the customer service is care for you, they just ignore you. once you pay, you need to wait hours to receive the notes, and the notes are not in good conditions either. if you complain, they just ignore, they mentioned, its a standard procedure. the rates not good if you experience this and see the notes yourself. not recommended. my first experience was really bad.
Anonymous

16 August 2018

Bad experirience. They do not have the notes, you have to pay first and come back later to collect the notes. Not recommended. The rates are not good as well
Anonymous

14 August 2018

Worst service i ever seen with rude stuff come with a good rate
Anonymous

12 April 2018

The exchange rate is great, although it is not the best. Still can't find the money changer that can beat the money changer in Citraland mall. Many counters to serve the customers. Need to do the ebanking remittance in front of the teller when you are doing the transaction.
Anonymous

30 January 2018

Best rate, professional service. But there's always long line to be served.
Anonymous

12 January 2018

Some of the best rates, but also some of the longest queues on the planet. Lots of tellers though, so keeps moving. Also some of the better exchange services.

Parking : 3/5 limited (paid) parking for cars on the grounds
Facilities : 2/5 not enough seats for those waiting
Anonymous

22 December 2017

Im always here to get the best rates, now is high season close to Christmas and new year, so crowded
Anonymous

07 December 2017

Some of the best rates, but also some of the longest queues in the planet. Lots of tellers though, so keeps moving. Also some of the better exchange services.

Parking : 3/5 limited (paid) parking for cars on the grounds
Facilities : 2/5 not enough seats for those waiting
Anonymous

25 November 2017

Great price, be careful the price may change in the morning and in the afternoon, so keep checking the web to keep the update. Upon arrival you'll get ticket number, it's separated between 1000 USD or more than 1000 USD. They'll ask you how much you need then you need to wait again to complete the payment. The great things here, they have several payment options such as debit card (many other money changers only receive cash). My friend got old JPY here and when we're arrived at Japan, the cashiers're confused but it still can be used though, so no worries.
Anonymous

18 October 2017

very best rate,with cozy room inside. excellent service.
Anonymous

27 September 2017

This is my favourite place of money changer. They offer the very best price. But you should come here very early in the morning unless you wanna queue for a long time.
Anonymous

18 September 2017

Much fairer price than any other money changer
Anonymous

07 August 2017

Good rate despite the long queue during holiday season (july-august) . They only have 3 EDC: BCA, Permata Bank, and BRI. If you use another bank card, additional charge may be applied.
Anonymous

01 August 2017

They give me small change instead of 100 bills
Anonymous

28 July 2017

poor customer service. not recommended.
Anonymous

05 June 2017

Needed 30 minutes to get my JPY in a good price, IDR 120,7 for each while IDR 121.99 in Bank Mandiri.
Anonymous

19 April 2017

The best money changer
Anonymous

10 March 2017

So far I know this place has the best rate in Jakarta
Anonymous

28 January 2017

The best rate..n good servicerecommended
Anonymous

31 October 2016

You will get high rate for exchange. Professionally managed.
Anonymous

24 September 2016

Have the best forex rate but the queue is unbearable.
Anonymous

10 September 2016

VIP at its best. Professional money changer, but really crowded.
Anonymous

13 August 2016

Nuker uang asing lgs kesini aja. Ga jamin rate termurah tp lengkap dan pelayanan profesional. Asal mau nunggu lama aja krn super rame. Kalo butuh cepat n dikit mending lgs ke pinggir yg eceran.
Anonymous

02 July 2016

Good rate. But you have to be patient enough to queue and wait for your turn to be served
Anonymous

22 May 2016

Have good rate for change money
Also savw area
Anonymous

11 May 2016

Best rate antrian nya yg bikin BT hahaa
Anonymous

15 March 2016

Best Money Changer in Indonesia

Currency range is best compared with other money changer.
but so crowded.

I recommend you to exchange the money if your money is so small amount.
Anonymous

14 January 2016

Vip the best rate i'm very like vip top
Anonymous

16 December 2015

Great rates long queues