Name: The Alana Surabaya
Address: Jalan Ketintang Baru I No.10-12, Ketintang, Gayungan, Surabaya City, East Java 60231, Indonesia, ID
Telephone: +62 31 8286818

The Alana Surabaya is a lodging, located at Jalan Ketintang Baru I No.10-12, Ketintang, Gayungan, Surabaya City, East Java 60231, Indonesia. They can be contacted via phone at +62 31 8286818, visit their website www.alanahotels.com for more detailed information.

Location :

Jalan Ketintang Baru I No.10-12, Ketintang, Gayungan, Surabaya City, East Java 60231

Contacts :

Added by Jopie, at 24 November 2015

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Anonymous

27 May 2018

good lunch food
clean
near from airport
reasonable price
Anonymous

05 May 2018

good place to stay, great breakfast, room are clean, good staffs. easy to get food near hotel
Anonymous

19 April 2018

Clean room and bathroom. Parking slot available here. Breakfast is average, but okay. Recommended place to stay while in Surabaya
Anonymous

07 April 2018

Despite having small parking space it's morning breakfast is great and you can ask many things to their admin what you need
Anonymous

06 April 2018

a comfortable place to stay, clean rooms, every hall from room to lift there is a refreshing aromatherapy. the service is also friendly. available gymnasium and indoor pool .. a pool for children is also there. the location of the hotel is quite near KFC within a 5-minute walk. hopefully this info useful ..
Anonymous

30 March 2018

Very cozy, the staff is very helpful and full of smile, a real treat for anyone that need a good comfortable rest after a long tiring day
Anonymous

24 March 2018

Foods are good especially at lunch, but not really at breakfast or dinner (weird). Location is quite good but a bit far from Surabaya city center. It has a lovely indoor swimming pool at 6th floor with the city skyline view
Anonymous

01 January 2018

Alana located on the narrow road but not far from the big main boulevard in Ketintang Area. Operated by Aston. I often sleep in Aston or Fave so i know their standard. Alana is so so. The staf is friendly, the room is clean, but the interior is look less than Aston or even Fave standard. The breakfast is not delicious and the menu are limited. O, and the room price a bit high. They have to do something about that.
Anonymous

12 December 2017

I have been to this place and stayed here during my business trip, quite a good place. Rooms are clean and tiny, comfortable rooms and well maintained. You need get surprised if hotels in Surabaya is not providing spa service, sure you have one here. Food is ok. Little far from airport and area around has lot of traffic. Parking space is available, pickup and drop location is available.
Anonymous

26 November 2017

It is worth the money. The place is clean and easy to be found from the main street.
Anonymous

23 November 2017

Nice place.. Good places for meeting and also we can working at room.
Anonymous

14 November 2017

Nice place to relax and has value of money
Anonymous

31 October 2017

luxurious, clean, and unique style hotel, very quite and away from the crowd, The other best is strategic cozy place in the center of Surabaya. Piano vibesalways sound surrounding the lobby, it feels like home.
Anonymous

25 September 2017

Wide varieties of breakfast menu. Nice bed. Clean towel. Cool AC room. No complain.
Anonymous

19 September 2017

Cozy place to stay, but during my stay in everytime it I was never got non-smoking room, weird.. even I booking non-smoking room.. everytime. now I see the pattern..
Anonymous

14 September 2017

Good service, the hotel is very clean and the food is delicious though. A very good 4-stars hotel
Anonymous

26 August 2017

The room is great, so does the service. But their restaurant should do better. It's a four star hotel, so I'll just rate it four star.
Anonymous

11 August 2017

The room was large and clean. It was a corner room so nearly 50% of the room's walls are ceiling-to-floor windows. The view was great, but it was somewhat noisy. There's some sort of entertainment venue next to the hotel which blasted dangdut music 6AM in the morning and I had to use earplugs to sleep.
Worst part of the experience was the towels - both towels in the room had brown stains all over them. When I asked for a new one, it too has a stain. Looks mouldy.
The service was good. The staffs were friendly. The room was spacious and clean. But the stains on the towels somewhat stained my impression
Anonymous

19 July 2017

Good hotel. Good location and nice staff. The indoor swimming pool was great also have sauna and fitness. Food is average. Room is big
Anonymous

04 July 2017

Nice, contemporary hotel on a main boulevard in Surabaya. Well appointed rooms with nice bathrooms. Unfortunately our room was a little bit unprivate, as there was a thin door connecting to the next room, which was a family with children. Close to nearby quick serve food and malls.
Anonymous

23 June 2017

Nice 4 star hotel with narrow dining / restaurant area. Free evening high-tea schedule does not same as advertised (in room)
Anonymous

16 June 2017

Good room with a good view The only lacking it has is the food for the high tea is less than good Besides that, everything is great
Anonymous

17 April 2017

The hotel was clean, the staff professional and helpful. The room was a twin bed room and the view was pretty nice with a big flat screen TV and a nice rain shower. The breakfast was okay, but a bit pricey at 125k. The best thing was the indoor pool, which is very clean and providing a nice elevated view of the city. There was also sauna and gym facility which are free to use for guests. There was no negative experience here.
Anonymous

10 February 2017

All you can eat. Enak enak
Anonymous

09 February 2017

In general, just meeting expectations.
for business traveler, wifi is fast and reliable, chair and desk in the room are comfortable to work on, food quality maybe slightly be improved, amenities are adequate, clean room, friendly staff, fast check in with reservation.
Anonymous

06 February 2017

Simply the best hotel near the airport. Have always stayed at the Ascott but now prefer this. Very polite staff. Very clean and good value for money. Only downside is there is only one restaurant in the hotel and choice is limited. Also no decent restaurant around the hotel area. If driving don't miss the turn otherwise it takes 15 min or more to turn back.
Anonymous

13 December 2016

Went there with my fam, overall experience was very delightful and the staffs were very helpful. Excellent, clean and spacious room well worth of your money. Very recommended and will be back for another stay
Anonymous

15 November 2016

Very nice hotel.
Staff was very friendly and helpful, my luggage was lost by the airline and reception staff called a few times for to the airport to inquire for me.
The room was spacious, modern and kept very clean.
Breakfast was fine with a good selection to choose from and a omelette station where a "chef" made an omelette for you.
One of the cons was that the house band which played every evening was very very loud so you could not have a conversation while you ate.
Anonymous

10 September 2016

Although it isn't on the main street, the place is nice, the food is great and scrumptious. I had a great experience staying there.
Anonymous

01 September 2016

Nice hotel for both business and personal stay. Very good hotel in Surabaya. Staff are helpful and courteous. Services and restaurant food are expensive. Breakfast is average.
Anonymous

30 August 2016

Nice hotel, clean. Room quite big for standard room. Budget Friendly!! For me it's bang for the bucks!
Anonymous

03 August 2016

The room feels new and nice and very clean. Amenities well provided and the reception is very helpful.
Anonymous

09 July 2016

Good services and cozy room for short holiday
Anonymous

17 June 2016

Good restaurant. Lasagna is nice
Parking space just about enough
Good rate
Anonymous

01 June 2016

Nice place, nice welcome drink, quiet
Anonymous

21 May 2016

Nice place..
Suitable near masjid.
Anonymous

05 March 2016

Joss gandos
Anonymous

01 December 2015

Good location, good food, nice enviromentlittle bit smile is missing