I'm really disappointed :
1. Breakfast was not buffet because few visitors(every day nasi goreng), on the last day we have buffet menu because there's a group of visitors, but the buffet menu only served simple things.
2. The lift on the first and second day was turned on, the morning third day i can use it, but on the afternoon when i want to check out, the lift was switches off (there's maintenance), i had to pull my big bags and use stair, the problem happened when i slip off and hurt my ankle.
3. The location was not good if you want to walk around, minimart quite far
4. There's no hotel's sandal, the staff said that they run out of it,
5. You need to ask the toothpaste.
The positive thing was the staff was nice and give you smile.
Nice hotel middle price and very good service i ll be back soon miss Bali so much.
Nice place to stay, the hotel located in kuta nearby legian
Untuk Superior Room cukup oke.
Namun air di kamar mandinya agak sesuatu.. Membilas sabun seperti agak susah hilang.
Breakfast nya agak kurang.. jika ingin teh harus memesan, tidak disediaksn langsung.. tidak ada krimer.. jika ingin omelete/telur juga harus pesan dulu, dan cukup lama.
Place is Ok Near Dewi Sri Food Court however the room is so small and noisy specially on the weekend and the breakfast its so horrible by 9am everything is gone and the staff just looking at it do nothing about the food also seems the staff not really proper training about the hotel procedure everytime i ask about voucher they kinda didnt know anything so baddd and also the room the towel not really clean its not white towel its grey towel also the pillow is flat not good at all
Gud service n room.. But they must improve more option n taste for breakfast menu..
Nice hotel especially for deluxe room 1st floor
Big Room and swimming pool view with low budget
Good people run this place. Staffs are really nice, except the bellboy (or security, I'm not sure) not helpful at all. Not many facility but with price like this, it's worth it. The location is a bit far to walk anywhere but still manageable. Nearby Bali bakery, we love it. Breakfast is so so, they're not good at making soup dishes, taste like salt water.
affordable price with small room
All the staff of this hotel are vary friendly. There is food court nearby the hotel. So any one can easily try different types of local as well as international food like Japanese susi. The hotel does not have bar for alcoholic beverages like whisky, brandy, vodka etc except beer. They plays a traditional music in the reception, restaurant and lobby area almost all the time, which is vary pleasant to ear relaxing. I really like that music.
quietly cheap, clean, but dont have lots of lamp.
I was late check-in. They upgraded my room, because they sold my booked to other customer.
Nice and cozy
Thank u so much for serela hotel para staff yg baik,ramah n helpful.. make sure come to this hotel again.. love it..
Saya pernah nginap disini. Karyawanya ramah2
Not bad for a 3-star hotel
Stayed in a nice deluxe room. Comfortable and clean with affordable price.
Dulu waktu study tour SMA menginap di sini. Kamarnya nyaman, bagus
Lumayan
Been here for a week long! Nice hotel with affordable budget.
Hotel yg nyaman banget, pegawai nya ramah, meski dpt diskon gede ttp aja pelayanan nya maximal. Tp makanan ny kurang variatif
Suatu malam pernah ketemu sama orang lain yang ternyata satu pekerjaan cuma beda kantor tp yang anehnya dia tidak sendirian cewek itu sama orang lain yg tidak aku kenal
tp karena hotelnya adem dan nyaman banget aku gak peduli dengan dia lagian buat apa. serela hotel kuta emang nyaman dan dekat dengan pantai kuta