Room good just some zone of fl.9 too loundest , lobby ok good, coffee shop ok. Location good seme building with mall.
The service is good and also the room but i think you must upgrade your food taste so it will be perfect
Great Hotel with great facilites. Located near Balikpapan Sultan Aji Muhammad Sulaiman International Airport.
Great hotel with full facilities. Breakfasts are excellent. Pool on rooftop has a beautiful view.
Simple no frills hotel. Conveniently located beside 2 large malls. Easy access to food choices.
The room is good and comfort, but what I like the most is the restaurant! The view is not a sea or road or pool, but plaza area when you can see people or crowds inside.
It was nice place, comfortable, lil bit pricey but worthed.
Convenient location, clean hotel, near e-walk & pentacity mall but skip the breakfast
This hotel is nice, beautiful and clean. The location is closed to the mall (shopping centre) and a lot of traditional food aroud the hotel. Only 20 minutes to the airport. Hospitality and services from hotel is very excellent. Therea are swimming pool, fitness, wi-fi, mini bar, drink for free.
A well placed location, nice and clean room, the hotel has a sauna and jacuzzi too but the buffet breakfast quickly runs out
It is easy to reach from the airport, just follow the main road to the west, and you won't miss it.
The hotel is located inside a large shopping block, just a walking distance to hangout and dining places or shopping area.
Rooms are great and comfortable, equipped with large TV screen that can be connected to your laptop, and decent internet connection.
The deluxe room is big and spacious. Free wifi with unique hotspot each room.
I always stay at this hotel when I go to Balikpapan. Very convenience and is in one place with a mall and XXI theatre, so you can have it all here.
Eventhough non-smoking room, you'll occasionally smell cigarette smoke coming from the ventilation system/ aircon, which seems common here (Indonesia) in many hotels. Great location, inside mall. Swimming pool and gym on 10th floor, free wifi, good breakfast, friendly service. Starbucks just a few steps beside the entrance (has better wifi)
Nice place, room, loby, and other
Terrible hotel (how can it be 4/5 stars???). The room is full of molds on the wall as you can see in the photos. The room is extremely humid and The bed is wet. I think they need to change the air-conditioning/dehumidifier system. Poor management too as We arrived at 5pm and until 9pm the extra bed didn't come. Hair dryer was not working . and our room is facing the wall of the shopping centre (maybe that's the reason for the mold!) Moreover, Bad interior design of the rooms way too dark and the decorations just don't match each other. (Gosh we still have to stay 2 more nights from now. we stayed at swussbelhotel before and was much better!)
The only good thing was the hotel lobby and its right above a huge shopping complex. good location but terrible rooms overall for such high price.
Hotel adjacent to shopping complex. Premium with full service. Love the breakfast and rooms are spacious.
Nice hotel. Many restaurant choice around. Also near with mall and shopping center.
very good place and breakfast menu is very satisfied. room is very nice but too far from elevator. wifi is very poor
The ballroom was nice. The restaurant so instagramable, so chic.
I need 2 hours to get towel in my room, how embarrasing, I have to go out in a rush without taking a bath. Thank's for ruin my day!
Excellent full service hotel. Relatively good Internet and attached to a mall so everything you need is only an elevator ride away.
Love the space but rooms bit old. And upon checked in you might need to remind house keeping to have towels ready in the room. Nice shopping next to the hotel.
Good services, good facility, and good food
Great place to staya bit expensive compare to other hotels around, but has nice bar and karaoke
The lobby are great design and also the restaurant. But the room design are just so so
Good quality 4 star hotel connected to BSB Mall. So no problem finding food and beverage options.
Good location, near the airport and malls. Clean rooms, but the food taste is not good.
Spacious room and bathroom, very comfortable. My room had two single beds, which in my opinion is a pretty small bed for a five star hotel. And the AC are too cold.
I hate it, actually I kinda like it but the atmosphere is too crowded and kinda sometimes quiet that makes me feel scared
They claim it's 5 star hotel, but the room and the amenities doesnt show their stars.
Easy access to mall, good service, great facilities, and lots of pokemon found here :D
great dining and stay place, side by side with ewalk mall balikpapan
located on Balikpapan Super Block area
The one and only best 5 star hotel in Balikpapan. The hotel comfortably connect with eWalk Shopping Center and Commercial Business "RUKO" in BSB Superblock. It gives most people most comfortable hotel to stay both for leisure and business