Nice hotel
Clean
Free shuttle
Near Barajas metro station (10 mins walk)
Cosy room
Lovely staff
A bit far from the centre
Nice area
Lovely neighbourhood
Definitely recommend it if i need a night near the airport will have my eyes on it
Nice and tidy but a bit boring
Terrible reception tried to get into my room with no invitation after being rude with me over the phone, a smelly room (the bathroom stinks like someone has died there) with broken stuff in it. When booking the room, I have also requested a quiet room and has got the one closest to the tennis court. They yell and scream playing until 11 p.m. The reception proudly said it is the best room in the hotel. + The restaurant area looks more like a McDonald's food court. No freaking possible it is 4 stars. 2 stars max.
overall great hotel. free shuttle bus to the airport. modern, clean, spacious, friendly staff. But i had bedbugs and was bitten in the night. annoying
Come on?! Seriously - don't be fooled by the ratings like I was. This hotel SUCKS. I just had the worst night of my trip. The beds are fold up beds and you could even feel the springs push in to your back The room smelled strong from cleaning detergent, even so much I had to open the window. on top of that there was bags of garbage in the hallway. for me the most important thing with a hotel near the airport is a good night sleep - this was the opposite. A horrible night of sleep that even would've been more comfy in the seat of a flight. If the bed situation is fixed the hotel would've had a much higher rating.
+ nice, quiet, and helpful staff
- The breakfast is limited but what the served was fresh.
Good service. It was specialized in paella, but now they have lost their mojo. Not in my lunch menu restaurants list anymore.
For the six hours I had in Madrid it was a good night sleep. Clean, wake up call, free airport shuttle.
Clean, nice looking hotel near airport. Convenient airport shuttle.
The rooms are clean and comfortable. The staff are helpful and kind. I had no problems during my stay here.
The location is fairly good as well, about a ten minute drive from the airport. There's also an airport shuttle, but I didn't use it this stay.
The hotel is a short walk away from various restaurants and shops.
I would highly recommend this hotel.