This is a very centrally located hotel. The breakfast was the best we had on a 5 week trip through Europe. The rooms were good and the staff were generally helpful. If one thing, the staff at check-in were perhaps a bit rude and not quite as helpful, but the breakfast staff were amazing.
Great value, in a great location. We had a good sized room with a king-sized bed, view of the square with balcony. Friendly staff, one of the best rated restaurants in the area. Really nothing to complain about, throughly enjoyed our trip.
Love the hotel. Great service. Rooms are spacious! Only a couple downsides: bed is a bit small and the AC didn't work (they sent someone but by then it fixed itself, but the next day started to make noise). It does not get as cold as we would like it. Otherwise everything perfect. Beautiful view, great location. We had drinks and tapas and everything was good.
It's beautiful but the suites are on the small side. I love the mosaics everywhere. Also, the two floor design is awkward, especially with the staircase being so close to the bathroom entrance. One small misstep out the bathroom door, and you're the next lawsuit plaintiff. Otherwise, very comfortable hotel. The location is top notch, right next door to the Spanish Congress building and walking distance from all the best tourist attractions. Plus, the hotel bar is great too.
Courteous, friendly staff. Beautiful appointments, but the rooms are rather tight. They're certainly not for large sized humans like me. Otherwise, it's fabulous. You couldn't ask for a better location in Madrid. You're a 15 minute walk from just about everything you'd want to see.
Very nice hotel, centrally located. Attentive service and a hearty breakfast.
Spent several days here. Nice room with a view. Friendly staff. Comfortable bed. Plenty of hot water for bathtub. Enjoyable lobby. Location makes it easy to access major attractions.
Very nice clean hotel with friendly service. Very near the prado museum and less than ten minutes walk to most places in central Madrid.
Always a pleasure to stay here. This hotel has the best location, lovely rooms and impeccable service.
Great location. easy access to Prado museum, Thyssen museum and Atocha train station. Room is in decent size. It will be nice if the air can be more fresh when entering the room.