Nice place but room steward takes advantage of their clients.
Great hotel next to local train that runs to Bilboa. Super convenient and very friendly outgoing staff. Underground safe parking. Great breakfast.
Best hotel ard the area, good lunch menu but breakfast was so so
Stayed here for one month. Very good food at both the restaurant and the bar. Good location and welcoming staff.
It is a good place to eat and is so beautiful, the service is very good
Atención correcta, habitaciones limpias y lugar bueno con buenas vistas.
El baño de la habitación lamentable para un hotel de 4 estrellas. Párking también demasiado estrecho y sin ascensor en su segunda planta.
En definitiva no tiene nada que ver con otros hoteles de la cadena URH
Es acogedor. Tiene buen servicio y el restaurante ofrece calidad y buena elaboración.
Paraje precioso, habitaciones super espaciosas, trato estupendo,desayuno corriente pero completo. Y respecto a las vías del tren estando en el tercer piso no oímos nada, el último tren pasaba sobre las 23:30 y el primero de la mañana 6:30 aunque no nos despertó ninguno. En plantas más bajas no puedo opinar.
My family and I have stayed at this hotel many times (In premium rooms) and everything about the atmosphere and views are great! This hotel is clean and the beds are comfortable. Want to know more? Well, the view from the balcony's are simply amazing and the nightlife of the city is spectacular as well. I HIGHLY recommend going during the week of Virgen De Carmen, or another popular festival because the city of Santurce is alive and vibrant.
FOOD & DRINKS:
The food and drinks at this hotel are not the best (especially the food) so I would suggest going out for tapas instead.
STAFF:
The maid service is very honest and I never have to worry about them stealing anything. I misplaced my computer and accused the maid of perhaps taking it, she came to my room and showed me were she remembered it was. (Awesome
By chance we booked a stay in this lovely hotel and were delighted by the experience. The staff were friendly, helpful and our room was spacious, impeccably clean and comfortable. We ate well in the restaurant too for a very reasonable 22 euros including wine and there was no charge for our dog either. We highly recommend the hotel and the town with its riverfront situation. F and C Ashby. 22 Feb ruary 2014