Really nice hotel staff are very friendly food is excellent and rooms are spotless
A staple of excellence in Santiago.
I would give this place 5 stars for the breakfast alone. I've stayed here a few times now and the service is always good, in every part of the hotel from check in to the pool to the restaurant. It's my favorite place to stay in Santiago when I feel like an upgrade
Beautiful set up hotel.
The best hotel in the city
Nice place
The place is great no matter the reason of your stay. I've stood there many times for business and I found even more than what I needed. The service is efficient and helpful, the WiFi never skips a beat and the food is awesome. However, I wouldn't recommend it if you're looking for a natural experience as its in the middle of the city.
Good service, the staff is very friendly and helpful. The rooms and hotel could use a makeover or facelift.
Very nice up scale look but rooms need a face lift as well as the casino. Great restaurants near by but the food at the hotel was good mangu and chick croquette was weak but can't have it all
This rating refers to the hotel restaurant and not the hotel!
Worst service ever. We waited 25 minutes for our beverages and 90 minutes for our food. The food was not fresh and consisted of frozen and precooked ingredients. A disaster