Great location, excellent breakfast. Small but nice rooms
Friendly and considerate staff. Great and clean rooms.
My girlfriend and I stayed for one night and checked in around 9pm. After a short call it was no problem to check in after the regular time. The room was clean, well sized and we got a free bottle of water, a can for hot water plus tea and coffee and some fruit, which we really appreciated after our long day in Berlin. The next morning we went up at 8 to have breakfast. The selection was very well and we really enjoyed the huge amount of bread, cake and hot drinks. After the breakfast we packed out suitcases and checked out regularly.
The staff was friendly and courteous. The hotel was very clean and had internet and heating/cooling. The hotel was also in a great location with a lot of different places within a simple walking distance.
Worst hotel I have ever worked with. Reservation process is from the former century. Customer service is a nightmare. We tried to book in a group and everything from reservation to on-site behaviour to sending us the invoice (how hard is it to send a correct invoice) is the worst service from a hotel we have ever experienced. Cannot recommend it.
Great two-night stay at this hotel. Price was reasonable and it is within walking distance to pretty much all the sites we wanted to see. Service and room quality lacked nothing and had no issues with anything during our stay. I'd recommend as a base to explore Berlin and still sleep well in this quiet and fairly priced hotel.
Nice good hotel with modern amenities.
Rooms are smaller
How many things I liked about this hotel
The breakfast - Yes
Service - Yes
Location - Yes
But the best part was sound insulation. You'll probably get the most awesome sleep here.
If you a single person who needs a bed for the night, then you are probably OK here. Otherwise, there isn't much to recommend it. Stopping by the hotel to find out about parking is a bad idea. The Ukrainian Embassy next door will blast you with their megaphone immediately. Parking is in a public car park a few hundred metres away and the system is unnecessarily complicated - just adding the cost to the bill is impossible. Had to pay cash in advance as a "deposit." The reception staff might have nearly mastered efficiency, but friendliness is not yet up to scratch. The rooms are small and what isn't totally apparent from their website is that the bathroom isn't really separate. The wash basin is in the room and the shower is separated by a glass sheet. The whole room can get quite steamy if you take a hot shower. The toilet is a separate cubicle however.
In short, there is a reason why it's often a bit cheaper than other hotels in that part of Berlin!
Clean, convenient, good service & good price