Hotel was basic. However it was clean and the staff very nice and spoke good English. They even booked a taxi for us on the day of departure. We asked for a double room but got a twin room not the end of the world but still a minor negative. The main downside was the breakfast. It was very crowded and the selection was limited. There was a couple of cooked meats with bred but no pastry's. The English breakfast consisted of burnt bacon, dried beans and sausages. Overall if you want a nice cheap no frills hotel then this is perfect otherwise would look for something else.
Comfortable room, good location and very good breakfast options. Staff attentive and friendly.
Service is nice, breakfast is very good and a good variety. For this price it was a nice stay. Weird noises from the toilet though.
Stayed for 3 nights. Rooms smelt of damp and corridors smelt of cigarette smoke. Breakfast was not great, very poor choice and overcooked food, was never offered a coffee. Hotel very dated and could do with a refurbishment. All the staff looked miserable (no-one from reception or restaurant smiled during our visit, the only person who did was the chamber maid) and there is unwillingness from staff to assist with requests (Request to change room due to smell of damp was met with a blank look and shrug of the shoulders from the receptionist, and I had to set out my expectations to resolve the matter (which should be a given!)).
On the positive, the bed was comfortable.
The hotel is located in the city centre. The room we had was pretty small but clean and neat. The service was friendly. The breakfast was very good with a nice variety of foods.
The only snag was room service. It stated that it was available but it's not.
Room was great, very clean, good breakfast.
Definitely a 3 star not a 4 star hotel. Rooms are clean but old, and walls have discolorations and don't look modern. They have one dispenser in the bathroom that acts as a shampoo, soap and body wash (so cheap!) they don't have any form of assistance for the residents: no plug converters, no offers and tourist tips rack at the reception, no purchasable transport tickets at the desk. I've been to 3 other hotels (all 4 stars) during my trip this vacation and I know for a fact this standard is not 4 stars. The only good thing is that they have a good breakfast (just like any decent 4 star hotel should, nothing special)
I would have chosen something else, but it was quiet like we suggested
Good location since it's 10 minutes away from the Altstadt (walking distance). The room was clean and spacious and the bed is quite comfortable. The rooms come with a small empty mini bar. The breakfast was ok, but I would have expected a bit more from a 4 star hotel. However, and given the average prices in Dusseldorf, it is a good value for your money.