Exceptional service: Speed, clarity, rigor and friendliness.
Highly recommend.
I will definitely count again
E
Eher kleinere Mecedeswerkstatt und Händler. Auch Lkw-Service
Super Service! Nettes Personal! Absolut keine Einwände! Immer wieder!
Very poor service!First thing i did after i saw a interesting car on mobile.de call the number what was shown on the page..Spoke with a polite sir who told me the car is still available and will contact their office in Hemer but he could not reach their showroom in Hemer cause there was just 1 person working and hr was very busy.Noted my name and number and i would get called back and this was around 09.00 after 4 hours still no call back so i again called the number again the person at Rosier told me a yes he will call you back in the meantime i send like 4 emails to rosier and trough there own website!still no reaction!!I went the next day to germany to visit the showroom cause the add was still active on mobile.de! A 220 km roadtrip and when i arrived at the Hemer showroom i saw the car outside with no flyer or sign that it was sold..I went inside and spoke with a sales man named bekir.He told me sorry there is already somebody who will see the car and there is a big chance he will buy the car!i was shocked!!after 5 or 6 calls and maybe 7 mails a other person could reach them and reserve the car??!!this sales guy bekir then told me i can call if the potential buyers wont buy the car he will call me!i gave him my number he gave me his bussinescard and around 12.00 he would know more13.00 i called the agent and he would not pick up the phone!i tried to reach him like 7 times!spoke in his voicemail and nada nothing no reply!!Shamefull organization and bussines!!i can't believe Mercedes Benz works like this!Cause i never experienced such strange way of communication or i can rather say no COMMUNICATION!#They deserve -5 stars!!!
Rundum sehr guter Kundenservice !!!!
Sehr freundlich, höflich, zuvorkommend, hier fühlt man sich als Kunde gut aufgehoben. Weiter so.. Für den tollen Service ein Dankeschön
Schnell erreichbar