Great hotel in great location had food and drinks at the bar and enjoyed the property. I'm sure the rooms here are decent and I look forward to coming back and checking out this property for an overnight stay
Rooms are spacious and very clean. Casino on the ground floor. Very friendly staff and guest. Enjoyed my stay.
This is to me, hands down, the best hotel in San Jose.
Breakfast is excellent. The best in San Jose as well.
Rooms are large, beds are comfy, amenities are plenty and the staff is super helpful even to locals (many times in San Jose, hotel staff in general are more interested in getting these tourist tips rather than helping out local visitants)
Glad to say that's not the case here. This is my fourth time here and certainly won't be the last.
The hotel was really good. The design and decor was really relaxing, the rooms are large and spacious and there is a casino on the ground level which adds to the experience of staying here.
If there were one thing that it lacked was that it seemed a bit "out" of the way from anything, although I must admit we didn't stay for too long (2/3 days) so never really explored much more than the grounds of the hotel.
The only thing that was weird at check in was that they needed both passports and drivers license and they need an imprint of a card for a prepaid room along with it on file.
But the rooms are very nice and has a cool shower. The restaraunt on top of the building was very windy and noisy.
But the honors club house was fantastic with amazing good!
The grounds were well appointed and beautifully designed. I enjoyed the sustainable efforts, and the green walls were beautiful, and the repurposed tiles brought the history of the site into a amazing revision for the future. The staff was very friendly and accommodating. Very much enjoyed our stay and would gladly stay again.
P.S. the restaurant was amazing
This is a beautiful hotel with very welcoming and friendly staff. Similar to the hotel, the rooms are nicely decorated and comfortable. The breakfast buffet appeals to all tastes and preferences. I ordered quite a few things from room service but I wasn’t that impressed. It is not that close to the airport but it is close to a major shopping mall district (walking distance) where you can eat elsewhere.
Lovely hotel. Very modern. Super friendly staff.
The food was amazing by hotel food standards.
The gym is available 24/7.
There's a shuttle that provides airport drop off and pick up. Be sure to contact the hotel prior to arrival to have this arranged. There is also a shuttle to the nearby Multiplaza mall.
Casino is one of the best in San Jose Costa Rica. Breakfast is average, as an hotel you have room for improvements there. Rooms are modern and good. The crew is really friendly and helpful
Amazing place, awesome breakfast,and gr at service🐢. The Rooms are very comfortable .
The Hotel is clean and very nice.For the most part everyone was very nice. My only issue is that they are adjoined with the Casino and every evening (at least while I was there) they have very loud parties going on through the morning hours. I called down to see if they could do something about the noice and they offered to move me from my room (don’t think that would have helped anyway). How nice of them to want to inconvenience me at 11:00 o’clock at night instead of having them turn down the noise! 😡 Can’t believe they allow such noice to go on through the morning hours, I surely couldn’t be the only person that was annoyed by this! Trying to sleep is impossible! I will definitely reconsider staying here in the future.
Definitely one of the nicer hotels I've been to. The staff is very friendly And helpful. Rooms are clean and spacious. Their breakfast is delicious. There a restaurant and bar are nice and the lounge upstairs is awesome. It has the best hotel gym I have ever been to. Would highly recommend !!!
Excellent breakfast, small but fun and beautiful pool. Connected to casino. Used uber $5-$12 to go everywhere around city. Great vacation
Best Casino in Costa Rica. Great night life, great fun! Ernesto Azofeifa Llubere treated our party like we were family, definitely coming back.
There is always room for improvement; I actually think they merit a 4.5 star or better ranking, but as partial star cannot be awarded I'll give them a 5.
Excellent service, friendly and courteous bilingual staff. There is a shuttle service to the nearby shopping center and to the airport. There is also a casino on the premises.
Great place for a short stay in San Jose. Easy to drive to from airport with a rental car and many shops within close proximity. Breakfast is real good. The gym is good with new equipment and clean. There is a steam room and small pool on rooftop. All staff were very polite amd helpful. There is a casino onsite but did not take time to check it out. Nice fresh juice welcome drinks.
We had a surprising and generally negative experience at this hotel last night. it's trendy & attractive and rather well maintained, however staying on a Saturday night was a huge mistake. We were on the 5th floor, 3 below the party lounge on the 8th floor, and I was up half the night because of VERY loud music and bass coming from the top floor. I called the front desk and they couldn't tell me what time the music may quiet down, so I ended up awake until 330 am. Far from ideal the night before traveling 9 hours to get home on a Sunday. I wish I had realized that the casino + the roof lounge makes this place a party hotel and not at all suitable for people seeking a comfortable place to relax and sleep.
Clean and well mantained. Generally good staff. Gym a bit small , no swimming pool and only one restaurant. Ideal for a couple of nights or businesd but far from center
Best Sheraton I've ever stayed in. Amazing shower. A/C needs a maintenance override if you want it below 21 degrees. Buffet breakfast.
Rooms were very clean. TV channels didn't seem right. Hallways were a little warm. Casino was a decent size but didn't have craps. The food in the bar was good, but seemed to upset my stomach.
For starters, the temperature in the lobby and the casino are above 80 degrees at all times.
-The Service is atrocious at any of the bars.
-The internet is the worst I have ever seen.
And the ATM machines have ALL been out of cash.
**** I travel for a living. This hotel is by far on my list of worst of all time for business travel. ****
Delightful setup conveniently located. Great attentive staff.
Great hotel neat and confortable rooms, the only caveat is that service sometimes is a little slow depending on the bell boy
The best price location club also sport wagering. People are so so nice you will love it club on 8 floor the most prettiest woman in Costa Rica not even close
Solid hotel. Modest sized but good quality breakfast buffet. Convenient to mall shopping.
Awesome hotel! The showers are incredible, the breakfast was top notch and the service staff did a great job to ensure we were comfortable. We asked for an iron board to be brought to the room and it was delivered within 4 minutes. The front desk then called to make sure it was delivered and exactly what we needed. Great service and very nice atmosphere A++++!!!