Great service, great location. The bathroom door was broken and the electrical socket as well .
One of the best hotels in Medwllin. Love to have breakfast on the terrace below and drinks on the roof top
Service at it's best. Ask to see a room. Greatest roof top bar! Go there to get a drink even if you do not stay here!!! Downstairs bar and restaurant great too. Breakfast, lunch, and dinner. Very good security. Best area! English spoken throughout hotel!
Great location but you do pay for it. Best hotel in Parque Lleras. Great gym even the locals love it. Roof top bar is extremely nice
Negatives
Room - the rooms a quite nice but they need some adjustments to be worth the price we paid.
The showers need a handheld head, it is currently only a rain shower.
There is virtually no counter space because the sink is too large so it's basically impossible to have two peoples toiletries in the washroom at the same time.
The tv remote doesn't allow an adjustment of volume so it was stuck on the same volume the entire stay.
The cabinet for clothing was very noisy
They don't provide enough towels, need a few more especially in the rooms with hot tubs
Positives:
Location is perfect
The pool bar is awesome especially for brunch on Sunday
The hot tub in the room
Restaurants are good
Gym is probably the best I've ever seen in a hotel
All in all it's a good hotel but for the price I expect more.
Rooms were awesome, beds comfy, amazing views of Medellin and the service I received was outstanding! Thanks for making my visit a pleasant one
Love this place and plan to stay here again when I revisit Medellín.
Hippest hotel in town, amazing gym and rooftop pool/bar
Would of been 5 star but they messed up breakfast bad. Ordered fried eggs got a omelette that i didnt order.
The Charlee is a nice hotel and the staff is very friendly. Unfortunately, it did not live up to our expectations or the price. We stayed in an "Acqua" room with a private outdoor jacuzzi. First, the outdoor jacuzzi is not a hot tub or a plunge pool. It required filling every time we wanted to use it, like an enormous bath tub. (It has no heating mechanism; you just have to add hot water.) It not only seemed like a huge waste of water but was very time consuming to fill. The hotel charges significantly more for those rooms, and we found the jacuzzi to be almost useless. Second, Mondays are usually the day the pool is reserved for guests only, but when we went to use the pool, we were told it was closed for a private event. I don't know if that happens frequently, but we were frustrated not to be able to use the pool when we were spending $320 a night to stay at the hotel. Third, our room was situated next to the housekeeping closet, and starting at 6 am, we could hear constant chatting as if people were in our bathroom. Everyone has the right to converse at work, but in a luxury hotel, a better design is expected or at least better soundproofing. Lastly, it really did not bother us, but people booking a room should know that even on the highest floors you can hear the music from the bars below throughout the night. Otherwise, the gym is really nice, and Envy and the pool have an amazing view of the city. The hotel is also in a great location.
Love the style and breakfast is good, noisy buy in the middle of the night life action!
Absolutely amazing place! I thoroughly enjoyed my stay here because of the great service, awesome gym, and beautiful architecture.
Best location in town for starting the night at rooftop bar or using the gym which is great
Fantastic location, great views, incredible balconies and overall an interesting and unique hotel experience.
Walking distance to nearly everything you would need.
They need to improve the breakfast, cheeses and cold meats isn't breakfast, just need greater variety.
Wi-Fi is good with 20 mbs down and 25 mbs up with each room having their own connection.
Parking is underneath, reasonably cramped but very secure.
There rooms have a certain charm to them. The restaurant is great and the bar upstairs had some great cocktails and great views. The area is great for young couples with lots of bars nearby. It can get quite noisy on Friday and Saturday evenings.
I stayed at the hotel for one week. It is a decent place but you can definitely do better for that price (~USD 1'400 for one week) in Colombia. The gym is great, and the rooms and views are beautiful. The location is very central so it can get noisy at night. However, I would expect noise isolated windows in such a hotel -which is not the case. Also the walls are not isolating well so you can hear your neighbors partying in their rooms until 6am (which they actually do!). The biggest disappointment was the breakfast. Whilst the place looks nice, the selection is about the level of a middle class US Motel (the usual sweet and white bakery, some cheese and meat, but not much more. You can order eggs, but once I ordered a little hash brown with the eggs and they charged me extra for it (not a lot, but a hash brown is part of every mediocre Hilton hotel buffet). Staff is friendly, but overall it's pretty overpriced for what you get.
This Hotel is in a great location with respect to others in Medellin. However, it was nearly impossible to sleep at night due to substantial noise (exceedingly loud music, partying, screaming, whisling , horn honking that went to 2am weekdays and after 4 am on the weekend) outside the premises. That we were in the penthouse well above the ground level, we thought the noise might not be a substantial an issue. Other posts suggesting a room on the side opposite of the nearby road where the partying occurs is not possible since there's a stairwell there. This factor is not necessarily a problem with the hotel, but it's location lends itself to long sleepless nights. However, the people at the hotel were kind and the service was acceptable. Overall, the room was nice and if you enjoy a vigorous nightlife and an exceptional gym, then this is a great choice for you. If on the other hand you would prefer to sleep after midnight, looking elsewhere might be a good idea.