Great Value, the food is good with lots of variety, the rooms are very clean and we'll kept, can't beat it for the money. I would say it's 4 star but for what you pay it's more like a 5 star. The spa services are great just missing a hot tub but who wants that in this heat when you already have an amazing steam room.
Great food, large clean facility, friendly staff. One thing however, do not trust the staff to bring your luggage to the lobby for your departure; you will make it late to the airport. Just bring your own luggage to the lobby.
Clean resort, not very many English speaking staff or people so pre download Spanish on your Google Translate for easy communications. Rooms were clean and nice. Be prepared for some stair climbing though. The Scuba team was amazing and very patient with some newbies, taking the time they needed rather then taking the money and letting them run. Highly recommend the scuba!
Incredible value for the price. Rooms are big and clean, drinks were plentiful and tasty. Food was by far the best I had at any all inclusive ( Cuba,Honduras,Mexico) Beach is beautiful, you need to lay a towel down before 8 to get a decent location. Staff were friendly, english is a bit of a issue but I found it easy to work around.
So far so good! On day 3 & we've had an amazing vacation. Lots of wonderful staff & guests. Would come back & recommend to others!
Had a great time. Enjoy the friendliness of the staff, nice warm ocean waters, pools sparkling clean. Great foods and rooms were large and bright. I recommend to all.
Great food, great ambience, great service
Nice place, nice experience. Food is OK but nothing fancy. There's a lot of activities and amenities. Also, you can rent boats, kayaks and sailboats. The bar is good but short in options. Is a nice place for families or couples looking for good vacations in the Caribbean.
This is an all-inclusive hotel about 75' by road from Cartagena. We stayed there for 4 nights. It's ok in most of the provided services.
The staff is nice and ready to attend customers' requests. The place is clean and has beautiful sea landscapes.
The Wi-Fi internet is charged apart, which is already criticable, but its low quality and short coverage make it basically a rip off. It only works semi-properly in the hotel lobby, but no one mentioned/warned us about that before charging the service.
Poor quality All inclusive. Does offer oppening times of buffet and they are not really opened (september 11pm).
Food is varied at opening hours but then options become limited.
Service is regular. Employes are not worried at all about guests that have just sat for a meal and waiting for them to be served the drinks.
Beaches with many pebbles and not just sand.
30min queue 8am to reserve dinner at restaurante instead of buffet.
Bars get rather empty of liquor/drinks options at midday.
Pestering local people at the beach offering jetsky massage and other.
Good points.. Many small spots to snorkle in the hotel beach. Great views. Great nature within hotel.
An upscale resort with beautiful views from many rooms and white sandy beaches and great swimming pools. Attentive staff. Good dining with a great selection but don't expect what you are used to at home if you are not a local.
Loved it, had an amazing room with ocean front view. Food was very good. The ocean was one of the best, crystal clear warm water. Great walks on the beach. Temperature was around 35 degrees every day. Long ride from airport but well worth it.
The beach is magnificent,enough tents and umbrellas,3 pools,the food was great.Good place t relax.Very friendly service.Compared to Decameron Panama,where we ate only bread and cream cheese,here is our compliment to the kitchen. The Columbian cook has to go to teach them how to:)Well I have to be honest.If you are English speaking,good luck/no prob for us,English isn't our native language/,the AC was so loud/we asked to be did,but :)/,they were a lot of spots in the bathroom from previously been constructed,two of the screws on the heavy glass door in the toilet were missing,wake up callha-ha-ha good luck,don't even hope.Over all this is 3 star hotel,if you want more,go to 5 stars.
Beautiful resort & beach. Friendly and enthusiastic staff. Clean rooms. SO MUCH FOOD for breakfast and lunch (big buffet, always something for everyone), and dinner (buffet or themed dinner at a restaurant at the resort). No free wifi (in the end, we enjoyed being disconnected from email), but there is the option of buying. Fun stay!
The resort itself is beautiful with a great beach and wonderful scenery. Service was inconsistent: some of the staff made us feel welcome, while others seemed inconvenienced by our presence or worked to ignore us entirely.
I found it bizarre that this "all inclusive" resort did not include wi-fi or in-room safes (both of which required additional payment).
Terrible "Resort" Do not do it!
We were supposed to stay two nights but left early after one night because it was so terrible. Location is remote with nothing to do, room was dirty and power did not work, food was worse than cafeteria grade and completely inedible, pools close at 8:00pm. They did a fantastic job at photo-shopping the pictures on their website as the beach, sand and resort looking nothing like what was pictured.