About
Location :
Added by Jopie, at 10 September 2011
Opening Hours
- Monday 8:00 AM – 11:00 PM
- Tuesday 8:00 AM – 11:00 PM
- Wednesday 8:00 AM – 11:00 PM
- Thursday 8:00 AM – 11:00 PM
- Friday 8:00 AM – 11:00 PM
- Saturday 8:00 AM – 11:00 PM
- Sunday 8:00 AM – 11:00 PM
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13 Reviews
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11 March 2018
Super nice for the price. Friendly staff and usually populated by an interesting group of travelers.
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09 January 2018
Stayed in the private room in their 2nd building. It is double the size of normal private rooms in hostels but unfortunately only shared bathroom option available (only a problem in the morning since all 3 washrooms have showers which means no toilet until they finish) The back garden is great and they have a bbq with plenty of firewoodperfect in the summer! Decent sized kitchen with new equipment. Staff were all friendly and happy to add to the atmosphere.
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16 November 2017
Problem with original booking was quickly resoloved. Rooms are clean and decent size. Shared bathrooms are well ewuiped and clean. Staff are eager to help and multilingual. In addition there is a large well equipped shared kitchen
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31 October 2017
My room was fantastic, being fitted out with a fireplace, security locker and a powerpoint right next to the bed. The staff are very friendly and happy to help with whatever they can. I found it very easy to meet people in the common room or in the kitchen. Overall great facilities, wifi is strong, good location close to the town center. I would stay here again
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27 August 2017
Clean, well managed, helpful and reasonable prices. Also a delightfully historic building.
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26 August 2017
Hidden gem, we booked this place blind, showed up and it was outstanding, we only stayed one night, wish we stayed longer. Kitchen was excellent, rooms spacious. Stay for a few days and discover the town
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21 August 2017
Amazing hostal! The house is beautiful and cozy. The atmosphere was great and full of good backpacking vibes ;) We really enjoyed our stay here. We met nice people and Pierre, the owner, is warm and kind. We discussed a lot with him about Chile, Puerto Varas, travels, etc. This place is more than a hostal, it's a meeting point of human being.
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29 May 2017
Booked a private room with a female friend because of the many good reviews. Initially booked for one day and on arrival we were asked to confirm before the evening if we would be staying a second night. After having a chance to look around town briefly, we decided we would not stay and informed the pleasant British woman that was working there. We did need to use the computers to find ourselves a hostal for the next destination and it was only available in the main house (rooms at this hostel are in two separate building a one minute walk apart from each other) and only until 11pm. We were heading out for dinner, but the woman working there assured us that as long as we arrived before 11pm, it would be no problem for us to keep using the computer until after that time.
When we arrived at the main house after dinner at 10:30pm, the door was locked, so we rang the doorbell. A short, dark haired woman with a French accent appeared and asked what we wanted. We explained that we were there to use the computer, but she said it was too late in the night for that. We tried to explain what the other woman had told us, but she would not listen and was quite rude in her mannerism. Among other things, she accussed us of having cancelled a reservation on little notice (absolutely not true), of being aggressive (it seems she took my foot being up one step as we were standing talking to her on the front steps as a sign of aggression) and just seemed to have misunderstanding after misunderstanding. Unfortunately, it turned out that she was the part owner of the hostal, so we had nobody else to turn to. Amazingly, she would not even let us in and allow us to use the computer until 11pm, the normal time posted on the wall.
We went back to our own building and out of our frustration explained what had just happened to the other hostal guests. An American woman who was staying there told us about a similar experience with the same woman earlier that day. Clearly, there was a pattern here. As I am Canadian and my accent likely indistinguishable from an American accent for someone who's not a native speaker, we couldn't help but wonder if there was some sort of anti-American sentiment at play here by this French woman.
The next day, we packed up and went to the main house and saw the British woman again and explained the whole encounter from the night before. We explained it in enough detail that it should have been clear for anyone over-hearing that we clearly had not done anything wrong and that the accusations by the French lady clearly mistaken. To our surprise, the French woman appeared in the room and said she had been listening to the whole conversation, and rather than offer an apology, she started to yell at us and continue the same nonesense as before. The rest of the exhange went downhill quickly, shockingly ending with her demanding that we leave the hostal immediately (we were packed and just needed to use the computer) or that she would call the police! It became quite obvious to us and the British woman who worked there that we were not the issue and that this woman was suffering from some sort of mental issue at the time. We obviously got our bags and left immediately, but this horrible experience was one that we felt we must share. The hostal itself is nice, and there are good things about it, but nothing could possibly make up for a host who's that unhospitable and disrespectful.response / report this review -
31 March 2017
We had such a good experience in this hostel, so much more than I expected! We went from a 2 nights reservation to a 5 nights because it was too good to leave. Very well located, super clean - i love their rule to take off shoes when entering the shower, it makes everything so much cleaner and cosier and above all, great vibes all around. Do try the tours, they make Puerto Varas and the surroundings even better! I couldn't recommend this place highly enough!
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04 July 2016
Very nice place to stay! Especially the kitchen was in a very good condition, all the equipment is there. Bedrooms and bathrooms were both clean and in a good condition too. Just a bar in the hostel would have been nice, seen it in a couple of hostels I stayed before. But I'd still recommend this place to everybody!
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28 February 2016
Brilliant place. I stayed here back in 2014 and keep recommending the place to friends visiting PV. Bicycle hire, torus and good accommodation (clean and social).
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30 October 2011
It a nice, worm and clean place where people from defferente parts of the wold share. I spent a few days. The rooms are comfortable and sharing meals are fun.
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17 September 2011
Great hostel with a very friendly atmosphere! The rooms are extremely comfortable and clean. I would recommend it to anyone who visits the region and wants to spend the most chilled out time with the most interesting and welcoming people.
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