Clean rooms, nice views, good location. Reservation and booking process/terms are onerous. We had a bad experience with cancellation policy: Hotel management takes position that the notice period "change or cancel 4 days before arrival" does not apply to the particular date to be changed or canceled, but to the the first day of the entire stay. This means if one wants to cancel a reservation for July 28, one can do so until July 23 if one only booked one day, but one would have to cancel before July 10 if you are staying from July 14-28. These would penalize long-term guests and seem to makes little sense from perspective of business or guests.
Beautiful views with spacious rooms.
Nice hotel, friendly staff, spacious room, right smack in the centre of town.. near to many good restaurants..
Centrally located in old Zermatt. Spacious rooms. Friendly staff.
地點好,方便看日出的馬特洪峰。
Excelente hotel. Funcionários educados e eficientes. Restaurante muito bonito, atendimento de qualidade e comida de ótimo paladar.
Já estive hospedado por 3 vezes e qualidade permanece.
Recomendo.
Perfekt gelegen mit herrlichem Blick auf das Matterhorn! Schon morgens beim Frühstück kann man den Berg der Berge betrachten! Sehr Freundliche Mitarbeiter und Sehr sauber! Lohnenswert ist auch ein Besuch im Restaurant Old Zermatt! Wir kommen wieder!
NIce place to stay and good meeting rooms