Rude and understaffed. We arrived 15 mins early for a 4D movie and were told by the very unpleasant man checking the tickets that we needed to buy glasses at ‘la cassa’ which was not mentioned anywhere in the online reservation. We waited 10 mins in line at ‘la cassa’ (there was only one counter open) only to find out that the glasses were only available at the food stand. We waited in line again at the food stand, bought the glasses, only to be told by the ticket-check agent that we were ‘lucky’ to be let in as we were late
This place is a practical joke stay away!!!
Worst cinema I’ve been to. I’va had made a reservation for the popular “IT” movie and they’ve asked me how old I am. I’m currently 15 and will be soon 16. The very, very unpolite man that was controlling the tickets told us to go out because we didn’t have the age. I repeat, I wrote when i made the reservation how old I am and it was NOWHERE written the age limit. Very unrespectful staff! Unorganized!
Only place to catch movies in original language. Staff is friendly. Place is clean.
The side of the popcorn us line the American side and the price us nor the off
One of the best movie theaters I have been to. Sparkling clean and good service
Premium sound systems in most theaters and comfortable seats. Parking can be full for big releases so bring Vespa.
They offer movies in the Original version.
Best cinema in Lugano. Pricy food and drinks. Services poor.
Great seating arrangement, no problems with tall people in front of you! Quite pricey though.
Caro ma ne vale la pena
Good cinema. I wish there was more original audio movies.