Name: Willowdale Animal Hospital Toronto
Address: 256 Sheppard Ave W, North York, ON M2N 1N3, Canada, CA
Telephone: +1 416-222-5409

Willowdale Animal Hospital Toronto is a veterinary care, located at 256 Sheppard Ave W, North York, ON M2N 1N3, Canada. They can be contacted via phone at +1 416-222-5409 for more detailed information.

Location :

256 Sheppard Ave W, North York, ON M2N 1N3

Contacts :

Added by Jopie, at 26 February 2017

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Kevin L

23 November 2017

THIS CLINIC SHOULD BE AVOIDED AT ALL COSTS FOR EMERGENCY CARE IF YOU CARE ABOUT YOUR PET.

I took my dog with a leg injury to the clinic on a weekend and no one at this clinic could help with effective treatment. Either through inexperience or incompetence, the dog languished here for two days before I could get him out of there. Not before the staff used various tactics to drive the billing to an average of over $1,200 per day.

As a lay person, I suggested putting a splint and bandaging on the dog's leg. This suggestion was dismissed in favour of referring the case to an affiliated clinic for the following Tuesday - for orthopaedic surgery at an estimated cost of between $4,500 and $6,000. When my vet referred me to a competent clinic, the procedure followed was as I had originally advocated and our dog has been able to mend well.

Lesson learned. What a personal disappointment and, more importantly, an unnecessary delay in providing effective treatment for my dog.
Lexie Silverman

21 November 2017

Some of the reviews really amaze me because it goes to show people do not respect the fact that veterinarians need to earn a living and it is not an on demand service where as soon as you walk in, you will be seen. just like a regular human hospital or doctor's office, there are wait times and priorities, and that does not reduce the quality of the veterinary care received.

yes, veterinary care is expensive, but simply ask for a breakdown of the price and where it comes from and they will provide it to you. examinations and consaultations will cost money because they are using the veterinarians time and skills, and it is certainly not stress free. keep in mind without healthcare, regular doctor consaultations cost similar amounts people often accuse the vet of ripping them off without actually understanding the price breakdown, etc.

dr mozes is an incredibly caring and smart vet with amazing people skills.while it was very expensive, she made sure we understood the price breakdown and that we were okay with it. we appreciated all the time and patience she put into helping our dog get better. thank you dr mozes! we appreciate your help and so does our dog , who is now doing so much better!
Chris Box

19 November 2017

The doctors here really care about their patients and it shows. I know they're a little on the expensive side but quality of care matters; when doctors and technicians spend so much time trying to find out what is the best for my pets I don't mind paying a little extra. The doctors have never done anything I didn't consent to, and have always cleared every cost with me before doing anything to my pets in all of my experiences. Whenever I have questions the staff is more than willing to help me get answers or direct me where I can find them.

You have to realize that the staff are also are people, and the place is a business, so if they seem busy or charge you for services you've consented to, they're doing their best to help you in a time of need for your pets. People have bad days and these people are there to help you during yours - they get that it's hard to go through emergencies and pay vet bills because they are pet owners too. They feel just as stressed when an emergency comes in or you're unhappy with your bill so try not to be so hard on people who work in an establishment where they don't control the prices that their bosses set.

Thank you for always taking care of my fur-children and always being so warm when we stop in for treats and kisses!
John Townsend

16 November 2017

I've been taking our cat here for a few years now. The service tends to be good, and I don't feel like there has been any unnecessary costs. We were a bit worrisome that we were going to be ripped off when we first went in as the vet stated our cat and dental issues and recommended we go on dental food. Did some of our own research and everything our vet said did match what we found.

I've never shopped around for prices from other vets so they may be comparable. That being said I've never felt like I got a good deal.
Roger Cheung

11 October 2017

I would give negative scores if I could. Their doctor knows nothing except money. Their price can change easily to accurate to ur last dollar in ur wallet. And you spend thousands dollars they just repeat check again and again.
Luisa C

26 August 2017

I have been bringing my dog to Willowdale animal hospital since he was a pup. Of all the doctors my dog has seen, I have only trusted 2 doctors (Dr. Krebs and Dr. Nicoloi). They are honest and I feel that they do truly care about the well being of your pet. Many people say that they try to push tests or insurance. I felt that way in the beginning until I met Dr. Krebs. She tells it to you straight - worst case scenario this is how much a procedure will cost. I appreciate that so atleast I won't receive a bill I didn't expect at the end of the visit. She never pushed insurance but only suggested it. I waited 5 years before I decided to make a leap for insurance and I couldn't be any more happier. Only wished I got it sooner. For those thinking about it, get it early on so that in the event of recurring problems, like ear infections, insurance will cover it.from experience.

Dr. Krebs and the staff are all friendly and know me so atleast we don't feel like another number.

The only bad thing about this place are wait times and parking. Wait times are long so be expected to be there for atleast an hour. Parking is horrendous. To get to parking in back only one vehicle can fit. Construction next door doesn't help with boards on fence blocking view of sidewalk.
Andy Hsu

11 August 2017

This establishment really does deserve more credit than the 2.4 star cumulative review. Perhaps I have a good doctor and my puppy is just so exceptionally cute to receive preferential treatment. I also have Petsecure insurance (decided on Petsecure based on my own research, not suggested by the clinic) so I am not overly concerned with the price gouging that many spoke of.

The facility is clean and accessible for me (living at Yonge/401 area). Only complaint is the amount of parking spaces in the back of the clinic. However, the plaza right next door usually has a few empty spots that you can park at. They serve K-Cup coffee with a good variety. Wi-Fi is available (but I couldn't connect the last time I was there.) Charging cables are available for those who need it. Jars of treats are within reach to keep your pets calm and engaged. I definitely enjoy playing with my dog using the provided treats while waiting for the doctor

Terrific experience with my 5-month old puppy thus far. As a first-time dog owner, the doctor, as well as the technicians, really put me at ease when it comes to raising the puppy. In addition, I can sense that my doctor truly care about my puppy's well being.

For routine visits, the doctor explained, in great and digestive details on the mandatory and voluntary vaccines. This is where some might argue that they try to gouge you for unnecessary treatments. However, I did my own research and the suggestions from the online community is consistent with what the doctor told us.

We have had a few unscheduled visits due to minor injuries and cough that he likely picked up from day care. Once again the doctors were able to quickly provide some diagnosis to the problems. With the prescribed treatments, we were able to see improvement in approximately 1 - 2 weeks.

One time the day after one of his shots, he was lethargic. I brought him to the vet in case it is an allergy to the medications. We saw a doctor that is not typically ours. A couple days later, our doctor actually called and asked if the dog is feeling better. That was a really nice touch.

Lastly, with our most recent visit for his cough, the doctor spoke about x-ray to check for possible tracheal collapse, but ended up prescribing only the antibiotics + follow-up appointment the week after. The doctor knows we have insurance. If they wanted to gouge us, they could've easily insisted on the x-ray.
Dean Cue

11 July 2017

I can't speak to the past, but my experience was wonderful. They took care of my kitten with love and the vet was glad to take calls from just for quick updates. I showed up late at night with a near dead abandoned animal that was stranded outside my house and they saved him. Now he's my buddy. I'm not sure about the past, but currently, this animal hospital and the team there are amazing!
Warm Fuzzies

06 May 2017

I would give 2.5 stars if I could. The only good thing about this place is that they are open 24/7 and they do seem to have the latest of everything. I echo what most people are saying here about the way they gouge you. Their excuse is that people now want "human quality care" for their pets and they provide this type of care because they don't want to be sued. My cats have been seen by about 4 doctors there over the past few years and the only one I trust there is Dr. Necilou (spelling?). My cat is now sick and if I do decide to back there it will only be out of desperation. Unfortunately most of their business is based on desperate patients and there is no doubt they take advantage. It may not be the doctors' fault as they are only employees and not owners (I think). I wonder if they get a cut of what they charge? I wouldn't be surprised.
Sky Klopz

08 April 2017

One of our twin Basset Hounds was recently treated by Dr. Rose Bloomberg for a laceration on her back. The entire Staff of this clean, modern, well-cared for Hospital/Clinic were spectacular. Our experiences were EXTREMELY POSITIVE from the moment of our initial phone call, through arrival, our Dog's treatment, discussion thereafter, and follow-up. Dr. Bloomberg was incredibly kind-hearted, empathetic, exceptionally knowledgeable (sharing her background and expertise as both Veterinarian and a Microbiologist), and she worked very quickly. We drove from Downtown Toronto specifically to the Willowdale Animal Hospital and can speak confidently, that our experiences here have been nothing but amazing and Ginger has made a 100% recovery, much faster than anticipated. Thank you so much again from all 4 of us!
Snow Lion

04 April 2017

I wish i could give them 0 star. I don't know how they're allowed to operate, giving false diagnosis to clients so they can profit from the random tests and medication. I had the Egyptian vet, never gave a straight answer. Said we needed to get the heartwarming tests done along with annual heart worm/flea prevention and elective/preventive coverage. In total spend $788, the results for the test came back negative. Went in for another visit as the problem didn't go away. He decides that we need to go on another medication and shelled out another $700+. Problem still didn't go away. Avoid these guys and trust the rest of the reviews on this vet clinic. They want your money, not to help your pet.
Amanda Lippa

10 March 2017

Dr. Bloom is the worst vet I've ever taken a pet to see. This guy is a crook and only cares about milking as much money out of you as he can, WITHOUT even providing you proper insight of what's going on with your pet. He kept pushing for unnecessary treatment and wouldn't discuss prices of each procedure. He kept saying the price will be in the paper work. After spending 500 dollars on blood work, he had NO new information for me regarding my pet's health. Even though he bragged about how many years experience he has and how he's seen "EVERYTHING". Ive never felt so taken advantage of, and now I have to take my pet elsewhere and spend more money. DO NOT BRING YOUR PET TO SEE DR BLOOM!!!!
Dragon DEMI

06 March 2017

the reason I gave 2 stars is because my dog got sprayed by a skunk, and we had to go at 11pm to get skunk shampoo and cleaning product to clean our house and our dog. We waited for 20mins and the staff are all busy talking and doing things on the computer, finally they sold us what we need, even though the products were pretty expensive but we were in emergency, i suggest not to go there unless u are in a real emergency, the wait time is long and the products are expensive.
Amber Botelho

05 March 2017

DO NOT GO HERE!

Our experience here was horrific! This place was horrific. Unprofessional useless need I say more? I happily will

Our dog had his tongue sliced with scissors while having his face groomed. We were referred here as it was almost 10pm on a Friday night.

The receptionist moved with zero urgency as our dog bled from his mouth all over and was in a panic. Once we finally got him settled in an exam room they came in to tell us we had to bring him back out to be weighed.

The vet finally sauntered into the exam room and before he even tried to look at him he started "googling" our regular vet to see if we could just wait and go see him in the morning as we sat with our dog who had now been bleeding since 9pm (it was now over an hour later).. He opened his mouth, and literally freaked out. He said that the surgery to repair the problem would probably cost us $3000, and that he couldn't do anything for us, so we would have to drive out to Scarborough to the (what I now know) is the REAL emergency clinic. He said that it looked very severe. He then darted back and forth in a scramble trying to call them to "activate the emergency team". More than once he commented on how dire the situation was. He did nothing to calm or stabilize our dog, or keep us calm, or inform us about anything to do with his condition. He sent us away without any instructions or strategies to slow the bleeding on our way to the hospital.

The only useful thing that happened was that as we were leaving, we asked if someone could please tell us exactly where we were supposed to go. As the vet stood looking confused and stunned, literally frozen in the waiting room staring at us, the receptionist quickly wrote down the contact info for the REAL emergency veterinary clinic.

Horrible horrible place. Do not bother going here. If you have a pet emergency during off hours go straight to Toronto Emergency Veterinary Clinic in Scarborough. They were phenomenal, calm, and had us fixed up in no time!