Name: Tepperman's Furniture Mattress Appliance & Electronics Store (Chatham, ON)
Address: 535 Grand Ave E, Chatham, ON N7L 3Z2, Canada, CA
Telephone: +1 519-351-6034

Tepperman's Furniture Mattress Appliance & Electronics Store (Chatham, ON) is a furniture store, located at 535 Grand Ave E, Chatham, ON N7L 3Z2, Canada. They can be contacted via phone at +1 519-351-6034, visit their website www.teppermans.com for more detailed information.

Location :

535 Grand Ave E, Chatham, ON N7L 3Z2

Contacts :

Added by Jopie, at 08 November 2016

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 9:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 10:00 AM – 6:00 PM
Sunday 11:00 AM – 5:00 PM

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Greg Sparling

04 November 2017

Like the selection. Staff are friendly and helpful.
Joe Blow

17 October 2017

Not a bad place. If you are young and trying to build credit this place will help you do that as they give credit to ANYONE. Staff usually friendly and helpful.
Josh Robinson

15 October 2017

Ask for Terry. She does good work
Brent Cassidy

05 October 2017

Great staff, helpful, courteous. I know what I want before I get there, I find the pricing great, great quality and selection.
The fact that you can put things onto installments is always great. I also like the fact that it's a smaller family owned business and not a conglomerate, a bit more compatible with my mindset these days.
I find the showrooms nicely set up and clean. I have also been able to help turn on, a number of Family and friends to Tepperman's, with no regrets so far. I my friend and family have yet to encounter, a problem or issue with other the products or staff at Tepperman's.
I have always gone with friends or family which always makes it an enjoyable adventure for me! 😁👍
Thanks Tepperman's.💓
Alecia Durocher

23 August 2017

Our sales person was friendly and helpful. We have been loyal customers for years and will continue to be!
Gwen Wilson

28 April 2017

They can really mess things up with payments. they call a lot when you have to pay. Thing is they do give good deals and they work with you to find some sort of billing plan that works with you.
E.J. Smith

20 March 2017

It's OK. Fair prices, but the delivery charge and ridiculous "Administration Fee" should be abolished. Also, why advertise in the flyer or display on the floor what you don't currently have in stock and ready to ship from the warehouse? A sticker or disclaimer should be placed on the item in question in such a scenario. Of the three items I was interested in purchasing (sofa, loveseat, side-by-side fridge), the salesclerk proceeded to inform me that the two pieces of furniture were currently on backorder, with the earliest estimated arrival date of April 21-24th (six weeks from the date I was in the store), and the other item (fridge) was going to take "approximately" a month to arrive, as it was "out of stock" with the manufacturer(?) Of the three items I WAS interested in acquiring that day, NONE were available for immediate delivery. This, IMO, is not acceptable or ethical business practices. On the other hand, the Bargain Annex can have some really good deals, and Justin has excellent customer service skills. My shopping experience here was neither good or bad, but having to wait six weeks to have any piece of furniture delivered was/is frankly, absurd. And a month to wait for a fridge is also questionable. What if it was an emergency purchase? I mean, food does perish. In any case, I left the store feeling somewhat bemused, and ultimately found what I needed at a competitor, who was also kind enough to waive the delivery fee. Debating whether I'll give this place another chance or not
Jill Spencer

28 February 2017

Horrible Customer Care
Had a terrible experience with Teppermans. I bought a square cocktail coffee table. When it arrived, I could see that the finish was all botched up. The first time I wiped it down, some of the finish came off. All I used was a rag wetted down with water. Contacted customer care, and they sent a technician over who took some pictures. Then, when they called me back, they told me first, I had waited too long for them to do anything for me (about a month), second, they seen 3 cup rings which made my warranty invalid. A month, REALLY!!!, and even though there was 3 cup rings, they did not say anything about all the finish that was missing on the top of the table. Through the years I have spent hundreds of dollars at Teppermans. I have bought washers and dryers, couches and loveseats, fridges, and many more items, but I had never had to deal with the so called "customer care". I had no idea that they treated their customers like that when you get a defective item. I was so disgusted that I told them that they had lost a customer for life. I just went over to Leon's and spent 3 grand. I will no longer be giving Teppermans any of my business.
Jeff McFadden

27 December 2016

Purchased a mattress over the phone, I knew exactly what I wanted, easy sale for teppermans. At the time of purchase I paid the tax as a deposit. Once my mattress arrived they called and said delivery was backed up, and scheduled a date for 2 weeks from then. 48 hours before they were suppose to deliver the. Mattress I get a threatening voicemail at 6:30pm explaining if it wasn't paid for my 9:00pm that night my delivery would be cancelled. This is the first time I was asked to pay the balance. I called back the next morning to provide credit card information and the lady explained I'll now have to wait another 2 weeks for it to be delivered. I asked to speak to a manager to resolve the issue and no one was available. I asked to receive a call back from a manager and she said that she would try, but it was unlikely they would call me back. It's been a week now and nobody has reached out to me. I talked to my sales rep. and he said exactly the same thing. Nothing he could do, unlikely that a manager would call me back.

Extremely unhappy customer, terrible customer service, very poorly organized setup. Regret very much purchasing this from them. I have a brand new house, which needs to be completely furnished, and I will never buy a piece of furniture from this company again. So short sighted on their part. Avoid this place at all costs. They don't even have to courtesy to return a customers phone call.
Gus Batayeh

15 November 2016

Wife and I went there to buy a king size mattress. First time we went we had spoken with an older gentleman there. Not sure on what we wanted to do we decided to not buy and think about it before we made a big purchase. We came back a day or 2 later with the intent on buying this time. As soon as we walked in the same gentleman approached us and said "back just to look again?" I didn't appreciate his attitude as I felt like we were spoken down to because we wasted his time or back again to waste his time (which is what he was implying). We ended up buying a king size mattress. He never went above and beyond to give us a good deal. We thought maybe he'd give us half off on a couple of pillows, but nothing! I regret applying for their credit when I could've went somewhere else and applied for their credit and purchased a mattress. I have an A+ credit rating (perfect) and they wouldn't give me the 2 years no payments that they advertised. This was back in July. But 3 weeks ago I got approved for financing at a Dealership for $21,000 thru TD on a vehicle. Not happy with this place and once I'm done paying off the mattress I will definitely be closing my account there and either going to Leon's or The Brick. The Brick has better prices all around anyway. Teppermans doesn't deserve my business.