Excellent movies but the staff for taking orders for events are disorganized. Submitted daughter's birthday request in advance and was told that wasn't valid. School came with several hundred kids and they were not ready for us and had no staff to do the food orders. Teachers actually did the order. Do yourself a favour and drive to lake shore. When school booked wonder we weren't notified that the movie wasn't coming until five days prior. The alternate movie suggested was Daddys Home which is completely inappropriate. Awful service.
Always well kept facility. Yoyos is a favorite.
It's really cool to have a big theatre in a small city like Chatham. As far as I know it's the best and only place to see a movie for anyone in Chatham Kent. Other then the drive in theatre.
We are fairly new to Chatham and love the fact that a movie theater is here. The place is clean and has friendly staff. The theaters themselves are also clean. Wish more of the movies that come out would also be played here. My rating is actually 3 1/2 .
I love watching movies. The newer Galaxy theatres are very nice. The chairs are a bit better than they were in the old theatre but I find once I've been sitting in them so long I'm almost as uncomfortable. Other than that a great time.
My opinion is completely bias because I love going to the show but my experience here has never been bad. The staff are pleasant enough and the managers are always accommodating if need be. Obviously the prices are expensive but hey that's the movies for you, am I right ?
4/5 times I'm there the service is slow and the service people always have a hard time using the computer. Not sure if the turnover is so high or what but there is usually 1-2 people who know what their doing, but that seems to be it. I go to about 3 movies a monthfor the big screen, not the service.
I have been at this theatre dozens of times now and I like everything about it. The kids love the game area, I like that the washrooms have always been very clean and I have never had an issue with the staff.
Great place to take the family!
Chatham has an excellent cinema. When I was last there the seats were clean, screen was flawless, and the movie sound was great.
This theatre sucks, every time I see a movie here all the theatres leave the theatre lights on. This completely ruins the experience and you cannot see dark scenes in the movie. I remember watching gradients of the galaxy and the entire opening sequence I couldn't tell what was happening. This was also the case for the recent Star Wars movie.