Sunsera Salons

Location :

#3 - 2730 Millar Ave, Saskatoon, SK S7K 4J4
Added by Jopie, at 01 June 2015

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• Carly

  18 October 2017

  I had booked an appointment on sept 14th for a mani(shellac) and classic pedi.
  When i checked in the lady at the front desk was on her personal phone and didn't seem to know that someone was coming in for an appointment. It turned out that she was my esthetiction. She gave me some nail colours to look at while i sat in the lobby, then took me to the pedi chair. Once i picked my colour and my feet were soaking, she left me in the room for about 20 mins. I didn't know where she was or if she was the one doing my appointment. Once she came back she started working on my feet, she was very rough and didn't really look at what she was doing, she even filed the side of my pinkie toe and broke the skin. We chatted lots throughout the appointment which was good but everytime she started talking she stopped what she was doing. I didn't feel satisfied with my pedicure experience.
  After the pedicure i was taken to the manicure area. She again was taking lots and not paying attention to what she was doing. She filed down my nail to the skin, she noticed as i winced in pain and apologized. During the manicure she somehow changed the conversation to music talking about homosexuals and asked me if i wanted my son listening to that. I was shocked!!!! I told her that it doesn't matter to me and asked her to elaborate on what songs she was talking about but she didn't. She then started talking about how god made men and women so they can reproduce and what would happen if everyone was gay and if we accept gay people then whats stopping people from having relationships with animals!!! It was unbelievable. I was honestly so disgusted and shocked, i just stopped talking to her. She could tell i was not impressed because she stopped talking too. It was a terrible experience. I thought she was nice at first but by the end i just wanted to leave. She was very cold to me afterwards and just waited around at the front desk for her tip, she didn't even say goodbye.
  
  So after all of that on my very first day on holidays (which is why i got a pedi) 3 of my toe nail polish disappeared and by the second day 6 toes were gone, the third day all i had left were my big toes. I was so utterly disappointed. My toes looked horrible the whole trip.
  
  I have emailed the manager and since i purchased a mani and pedi through groupon sunsera is not willing to help.

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• Nicole

  19 May 2017

  Friendly staff, nice atmosphere. My pedicure ($70) took just a half hour though and here is a shot at day 5. I know i'm an easy case as i dont get calluses, but my nail beds were not prepped well and my half moon line shows right through not to mention all the chipping already! I wasn't even on the beachis was a sock weather week :(

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• Kayla Giesbrecht

  23 February 2017

  I got a mani pedi done for my wedding and within 24 hours the polish was falling off. The salon blamed it on old nail polish and said they take it off the shelf when people complain. I would not recommend this salon to anyone.

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• Vennessa Torrence

  21 September 2016

  Iam so happy I went to 51st and Miller location for my brazillian today, it has been hard trying to find somewhere that doesn't feel like they're killing me I've had bad experiences, but when I went to this place I had a great experience, the receptionist is so kind and nice and the lady Maritza who did my brazillian was very experienced and welcoming, she was very good at her job. Maritza did my waxing in a way that didn't hurt. The place is clean and beautiful inside I love this place definitely going back.

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• Jackie Depper

  18 June 2016

  I received a $100 GC for Mothers Day from my son. I booked a pedicure which was $84. I came home absolutely horrified by what I got. No heel scraping, no foot massage, only 1 coat of polish on one foot, polish is not covering the entire nail and a tech that wouldn't shut up. I sent in 3 email complaints and still have not heard a thing from the Salon. I will NEVER EVER as long as I live step foot into your establishment. I could have received a better pedicure and manicure for less money by one of the Asian spas around the city. I thought that for $84 I was going to melt in my chair. I wished I never got the GC from your place, I would have much rather gone to one of the other salons that charge $35 for a pedicure because from what I hear they are fantastic. My pictures of your $84 pedicure have been shared hundreds of times on my FB page so I think I have made it clear to stay clear of your establishment. You really should have returned my emails 2 weeks ago to rectify this but I guess $$$$ means more to you then customer service. My rating is a -10 but am forced to give it a 1 star just so you can read my review.
  I sent the email through Face Book, maybe check with your staff. Why can this not be corrected now, poor customer service in my regards.

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• Maureen Hessdorfer

  10 January 2016

  Had a pedicure there January 8, 2016 and can't believe she cut my big toe while trimming my toenails. She was cutting them too short. The cut is underneath my toenail. She knew she did it. It hurts so bad and I go away on a holiday in a few days. I would never go back to the girl I had again. Other problems also.

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• KIT KAT

  08 June 2015

  lipolizer not work.

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