We took our dog there on a Sunday as our regular vet was closed for the day these guys are really really good here pretty busy obviously on a weekend so plan accordingly which can be hard to do when your animals sick or injured they will take emergencies right away ours was just merely a walk in. I recommend this place to be sure it's just good people that work here and the vet is really good.
Having read most of the reviews, I am assuming the positive ones have come from people who have been lucky enough to have seen a vet at this clinic on the weekday when the more senior, experienced vets work. I had the mis-fortune of seeing a inexperienced vet, with very little practical experience. This unfortunately happened to my kitty this weekend. Without going into great detail, a mis-diagnosis, a cat that went home with pain meds that were dosed so low that my cat suffered in pain until the next day where I could take her to my regular amazing vet Dr Ruelle at Wildrose Clinic, and a $350 vet bill. So so very disappointed. I will add that I have requested that I receive a refund for the un-necessary lab tests on the mis diagnosis the vet thought I should get. The Manager did take my card to refund, but I have not checked my card yet to see if it was processed. Take your cat to Dr. Ruelle
The team here have always made us feel valued and welcome.
We have been taking our big yellow lab - Butters - to Shawnessy South his whole life - he will be 10 in August. We also take his younger brother Peanut. All of the staff here are terrific: friendly, kind and professional They always do their very best to schedule to fit our timetables! We take the boys here for all of their medical and care needs as well as their nail trims. We also purchase vitamins and other supplements from this clinic. I would highly recommend this team and facility to any pet owner.
Great experience. The staff were friendly and the Vet was very patient with my questions and concerns. I will definately be going back.
Amazing service! Love the staff they are extremely helpful, the vets are knowledgeable and friendly. Would recommend to anyone!
Friendly and great staff, but WAY TOO EXPENSIVE. Had my cat taken for its kitty shots, each time she went, its $42 for the shots and $98 for a check up, weight, heart beat, a once over that takes less than 10 minutes. The 3rd round was less than month a part between visits but they said its required by law to give the $98 check up everytime. First I’ve ever heard of this. My quote for the spay was between $500-$900 which is RIDICULOUS. Just because your owned by an american company and in the city does not mean you should be taking unsuspecting pet owners to the cleaners every time they go. I found a good vet in Cochrane that would do the spay for $275 all in, with a tattoo.
Really personable, compassionate staff - they really try to help your pet, not just lure the money out like some other places.
The best feature is that they have very long hours which makes it easy to balance with work life and they always follow through!
The staff were very caring and helpful. While other pet hospitals couldnt give me a ball park price on the minor surgery needed, Shawnessy South did. The final bill was right in the middle of the over the phone quote. Our dog Parker had a deep puncture wound that wouldnt stop bleeding from being at the river which we have done many, many times before. So after several hours of bleeding we decided to bite the bullet and take him. Everything was explained perfectly well to us. Parker was comfortable since we walked in the door. The day after the surgery we received a call from the clinic following up on his minor surgery. I will always recommend this hospital for any well loved four legged friend! Great work ladies! Parker sure appreciated the love and knowledge received!