Name: Residence & Conference Centre - Niagara-on-the-Lake
Address: 137 Taylor Rd, Niagara-on-the-Lake, ON L0S 1J0, Canada, CA
Telephone: +1 905-641-4435

Residence & Conference Centre - Niagara-on-the-Lake is a point of interest, located at 137 Taylor Rd, Niagara-on-the-Lake, ON L0S 1J0, Canada. They can be contacted via phone at +1 905-641-4435, visit their website www.stayrcc.com for more detailed information.

Location :

137 Taylor Rd, Niagara-on-the-Lake, ON L0S 1J0

Contacts :

Added by Jopie, at 17 July 2016

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Anonymous

28 August 2017

Turns out it's a college dorm, at hotel prices. On the whole it's borderline OK, and it's a lot more affordable than the Prince of Wales etc in Niagara on the Lake. But our room smelt a bit funky. The facilities are basic to say the least.
Anonymous

15 August 2017

Really unclean. We came and complained about the smell of cigarette and how dirty it was. Lots of bugs

When we complained about it, the receptionist looked at us like if we were asking for something big

No wi-fi? in 2017 bruuuuh

The notice of bed bugs inspection on the doors wasn't something that made us happy.

I would sleep in a car before going to sleep there
Anonymous

08 July 2017

This place is a college dorm. Literally. I was not clear on that before arrival. Also, it says it's affordable but I don't know how that's possible. We paid 150 dollars for one night.

This place does not have breakfast, unless your breakfast is an apple and coffee. That's all they have. Their WiFi barely works. My gf was basically completely disconnected and I had to continuously disconnect and reconnect to have any service.

The only pros are that it has a large fridge and microwave in the room, and the rooms are spacious.
Anonymous

24 June 2017

This place is terrible! There was a wet towel on the floor of our room when we first arrived. I came with a large group, and our group leader had paid in full ahead of time. But when we got here, the person at the desk said we still had not paid. Clearly they are very disorganized. Also, we were under the impression that they would give us complimentary breakfast. But in the morning, "breakfast" turned out to be just apples.
Anonymous

07 June 2017

We were sightseeing around the area so ended up checking in late (10pm) for a reservation we booked online. The check-in process was long and slow and we went straight to bed (20-21st May 2017). We paid ~160 for a night.

Next morning we woke up early as we had to get back on the road - only to be living a nightmare. First off there was no hot water in the shower. I called the reception and they asked us to wait for the water to get warm. Even after the wait (~20-30min) it was still not warm enough to shower. Next, the toilet was not functioning (imagine having crapped in the toilet and not being able to flush it). With all this going on finally the receptionist came into the room, only to realize nothing could be done. She apologized and asked us to contact the manager (who was off due to the weekend). We checked out, and I called the manager right away. There was no response so I left a voicemail. To this day, there has been no response or effort of getting in touch (maybe an apology would do?).

There was also a free breakfast included in the stay, but by the time we checked out it had finished. Without a doubt this was one of the worst experiences I have had staying at a hotel. Honestly, it would have been better if we slept in the car and went to washrooms at a gas station the next morning. I highly recommend you guys avoid coming here.
Anonymous

27 April 2017

It good price, nice locate and breakfast
Anonymous

12 August 2016

BUYER BEWARE ! This is a college dorm, residence available to the public when school is out, NOT a hotel. This is misrepresented as a hotel on
Hotels/booking and other .com's
Anonymous

30 July 2016

The building was very hard to find, situated on the college campus, way in the back parking lot. The front desk staff was very courteous and helpful with directions to local restaurants and such.
It was reasonably clean, although there was a funky odor, likely from the old stained carpeting. There was inadequate lighting. The mattress, on a spring frame without box spring, provided a very uncomfortable night of sleep. The TV remote did not work. The breakfast was very limited.
The price was reasonable. Would not plan on staying more than one night.
Anonymous

27 July 2016

The residence itself is actually not too bad. The people who run it, on the other hand

I arranged a contract with the Residence back in February of 2016 to block off 10 rooms for my wedding. Mike Parente sent me the contract, I signed and returned it, and the agreement was made and solidified through e-mail. I was promised that these 10 rooms would not be sold off to anyone else (both in the e-mails and in the contract), until after the cut-off date, which was set for June 23rd, 2016.

On May 26th, a guest contacted me to tell me that there were no more rooms available under my block. I contacted Mike Parente to find out who had booked all the rooms, and to my dismay, was advised that they had gone ahead and booked my rooms to random people!

When I pointed out that he had breached our contract, and asked him for an explanation, this is the exact e-mail he replied with:

"Unfortunately it’s not about the contract being honoured, we simply sold out the entire building with confirmed reservations. As we explained the building sells our quite fast and we simply cannot guarantee to hold blocks as long as we do. Like I mentioned, I can look at overbooking a few more rooms – if you can send me a list of individuals, I can squeeze them in and try my best. "

He couldn't guarantee to hold the block that we had a contract for?? Then what's the point of having the contract to begin with!? That's the point of blocking off rooms!!

When I quoted the parts of the contract that stated 1. my blocked rooms were in fact guaranteed, and 2. he was required to give me at least 24 hours notice if anything in the contract were to be changed, he sent me this:

"We are offering a 24 hour first right of refusal for your rooms, if you can secure payment for your total required rooms by tomorrow morning, we will be able to honour the bookings. I’ve attached a credit card authorization to ensure that payment can be made and guaranteed for the additional 3-5 suites."

This e-mail, which was received at 10:36PM, states that I get 24 hours 'first right of refusal', but need to action it in about 12 hours. This is, mind you, for "3-5 suites", despite having blocked off 10 and only having 2 booked (therefore, I should have had 8 available to me). To top it off, I am expected to pay for them all, in full, without having any reasonable time to contact my guests to see if this is even a manageable request.

Instead of paying for it myself (a giant risk), I urgently directed my guests to follow-up with Mike directly. Despite at least 2 people doing this, (both of them in my wedding party), trying to contact him via phone and e-mail, they were both unable to get rooms. Apparently he was ignoring their calls/e-mails.

If I had the money, and a lawyer, I would take these people to court over this. It is beyond unacceptable to do this to someone, let alone a stressed out bride in the final months before her wedding. If you cannot honour a contract, then don't have them period. It's not ok to do this to people, and moreover, not offer ANY form of apology or compensation for it.

Do yourself a favour and book with a hotel that has some integrity and is managed properly. Trust me, the stress and anxiety with their not-actually-a-contract contracts is not worth the little bit of money saved!
Anonymous

24 July 2016

Basic student residence available to the public in off-season. Cheap, clean & really well located. Lots of free parking.