About
Location :
Added by Jopie, at 07 February 2017
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 4:00 PM
- Sunday Closed
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10 Reviews
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16 November 2017
Went in for service at 8000km. Was met promptly and spent time on your patio. Did not have to wait long got some good reading time in. No problems! Service representative was very friendly, courteous and helpful. Overall easy and fast.
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10 November 2017
Ken Knapp Ford personnel are most efficient and personable. On a scale of 1 to 10 we rate their service as a 10. It matters not which department one is dealing with we have always come away pleased with the care and attention provided. Keep up the good work -Ford really does have"a better idea!"
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31 October 2017
Recently bought a new truck from Ken Knapp , had a great experience. Our salesman Patrick VanMackleberg was very easy to work with and actually made it a better experience. He was professional , personable and just an all around great guy. It was by far the best experience we have had buying a new car , and we have bought a few over the years. He will be "our guy" then next time we are in the market for a new Ford. Also the finance guy we dealt with , I believe his name was Austin, was just as good to deal with and we wouldnt hesitate to request him also. While our new truck was being customized we had the opportunity to speak with a few of the guys in the garage and they were very personable and helpful as well. Also a shout out to the big guy in parts , again another great experience, very knowledgeable guy. Honestly cant say enough about dealing with the team at Ken Knapp!
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21 October 2017
My wife and I were looking for a truck to replace her car. After doing our research, we went into Ken Knapp Ford and were lucky enough to meet Pat Butler from the sales team. Immediately we felt comfortable with Pat as he spoke with us about our wishes for a vehicle. Pat was very thorough and patient as he explained the trucks and options to us. He spent as much time with us as we needed, and we never felt rushed. The initial visit helped us later decide exactly the model for us. Our subsequent meeting with him to finalize a deal went just as well. We have never purchased a Ford brand and feel we've made the best decision. The team at Ken Knapp were all friendly and helpful and the truck itself if great. Both my wife and I have never dealt with a dealership like this, and for sure Pat is the best sales person we've ever dealt with. Thank you to the Team!
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13 October 2017
This was one of the better car purchase experiences I have had. My salesman, Don and the finance rep Austin, were both extremely professional and courteous. Neither were aggressive nor pushy throughout the process but rather, very helpful with my choices and options. I would highly recommend both individuals and Ken Knapp for car purchases
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19 April 2017
Staff and service has been great since purchase. Only wish is that they would've given me a timeline on when I would need any serious maintenance down the road considering I was so close to it. Also my fault for not asking though. (I bought a used vehicle about a year ago, already been hit with $2300 in brakes and tires)
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14 April 2017
I did not visit Sales, but Service. I could not sign in on internet in Service department, but was able to do so in showroom. I came for winter tire change, had appointment for 8 am and arrive at 7:50 am. I asked to check couple minor issues (wind noise and hard to close doors) My car was ready for pick up at 10 am. nicely washed, wind noise corrected - it was a loose baffle. My 2016 Edge had just below 12K km. I would like to see coat hangers in waiting room. This issue I pointed out several months ago, but no change. Thank you for coffee and newspaper.
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07 April 2017
I bought Mustang 2016 from Don Harris at Ken Knapp who got me a very good price in my budget.
I went for service and Roberto over there is really helpful. One good unique quality about him is he patiently listens to you, your concerns about your 2nd biggest investment, IE your car and gets that fixed perfectly. Even the service manager is kind and discusses your concerns without a hurry.
Keep up Ken Knapp, Don Harris and Roberto and I look forward to send more business towards you.response / report this review -
24 March 2017
My service appointment was a pleasant experience. The service rep was courteous and personable. The shuttle driver was friendly and on time. There were no surprises with the work that was completed to my satisfaction. The service fees are very reasonable. Thank you KKF.
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14 February 2017
I recently purchased a used 2014 Escape from Ken Knapp Ford. The buying experience from start to finish was top notch. I felt no pressure at all from any of the staff and the vehicle was delivered in excellent condition, spotlessly clean both inside and out. Ed was a pleasure to deal with. I'm very happy with my purchase and the whole experience.
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