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About

Finch Hyundai is a car dealer, located at 300 Southdale Rd E, London, ON N6C 5Y7, Canada. They can be contacted via phone at +1 888-261-0594, visit their website www.seefinchfirst.com for more detailed information.

Location :
300 Southdale Rd E, London, ON N6C 5Y7
Added by Jopie, at 09 February 2017

Opening Hours

  • Monday 9:00 AM – 8:00 PM
  • Tuesday 9:00 AM – 8:00 PM
  • Wednesday 9:00 AM – 8:00 PM
  • Thursday 9:00 AM – 8:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 9:00 AM – 5:00 PM
  • Sunday Closed

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10 Reviews

  • Ray Toal
    18 November 2017

    Worst service department in London

    I have had several unpleasant dealings with this dealership. They are constantly trying to pressure into added service. They are unorganized and do not care about their customers at all. Since Brian Finch has had the ability to buy every dealership in London, the focus on the customer has disappeared. The straw that broke the camels back was when we realized that all 4 tires on my wife’s Sante Fe were not tightened after they changed her snow tires and the wheels could have fallen off. When she discussed it with the service manager, he claimed that they would not have missed this and that someone likely tampered with her carhe is a disasterwill not take accountability for anything.

    We have had countless issues with this dealership, and will now take our business to Airport Hyundai. They seem to be generally interested in providing decent customer service.

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  • Greg Johnson
    09 November 2017

    I like the staff at Hyundai, and their facility is clean and well laid out. Appt timing can be a challenge, as it is snow tire installation season, and I am, as a result, required to wait a week for an appt to have a broken window switch diagnosed. With respect, a broken window switch is not a challenge to diagnosis, but booking an appt for such a simple item will set the part order/warranty fix back a week. I am unaware of Finch Hyundai's service process, but was frustrated by my experience today. The service writer, obviously very busy, would not even take a look. I understand there are processes which must be followed, but some seem more nonsensical then others.

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  • David Uren
    21 October 2017

    After visiting what seemed like countless dealerships across London looking to buy my first car, I followed a recommendation and went to Finch Hyundai and was helped by Sean. I absolutely could not have asked for a better experience buying my first car. Sean was knowledgeable, honest, and extremely helpful. I walked away with a fantastic deal on a car I loved. After visiting so many dealers and salespeople it was refreshing to deal with Sean who provided service and advice that was well beyond the care I experienced elsewhere. Could not recommend Finch Hyundai, or Sean Fitzpatrick, more highly. If you are looking for a car, new or used, you will not be disappointed here.

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  • Katryna Millard-Armstrong
    21 October 2017

    Sean was incredible. My fiance and I have never owned a car before, and he put us right at ease in purchasing. We felt so well taken care of and valued as people. Sean was funny and kind, and he really cares about his customers. When we decide to buy a second car, it will be from Sean!

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  • Denise Lebert
    09 August 2017

    I brought my vehicle in to have a new key made for it. Service said they would do a complimentary check-over of my vehicle and give it a wash. Since that service, I have come to find out that each of my tires have been over inflated by 12lbs. These tires inflated to this amount of air is very dangerous to drive on. I have been driving for a few months with the tires like this. When I called and let them know, my first call I was on hold for 20 minutes and then was told a service manager would call back, which they never did. I called back the next day to speak with a service rep, never did get to speak with one, but the service receptionist said they were very sorry and to bring my car in to see what was happening with my tires lol. To top it all off my new key cost me way more than what was quoted to me.

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  • Shane Thomas
    18 May 2017

    I would recommend Cris Latis. No pestering calls. Just timely updates. A fresh change from other dealerships.

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  • Stefanie Bultje
    16 May 2017

    Just bought a pre-loved Elantra from Finch Hyundai and I love it, too. The vehicle is great, the price was right and the service was top-notch. This is our 2nd vehicle from Finch Hyundai and we couldn't be happier with our experiences with the dealership. We'll definitely be back!

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  • Geo Bolofer
    03 May 2017

    I had a great experience with Garret Logan.I am very thankful for coming across such great,friendly,approachable and knowledgeable sales consultant.Services are rendered with courtesy and smile.He did such an excellent job.Everything turned out well.He's amazing with his patience and knowledge.Also,I would like to thank Evan Roose and Clint Johnston for helping out.Would highly recommend Finch Hyundai to family and friends.Happy customer here.

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  • Lindsey Pearce
    22 April 2017

    Went in to get my tires swapped and an oil change. I sat there for 3.5 hours. No one spoke to me at all. When I finally got my bill it was more then it should have been and I was charged extra for labor and parts. However it didn't give me a break down or tell me what parts I was being charged for. In fact it said everything cost 0$ and then it gave a charge that was more then there oil change charge and tire swap charge then gave me a charge for labor and parts and ended up costing me $140. I also want to add that my tires were already mounted on rims and I had an appointment so I wasn't a walk in. Save your money and sanity go somewhere else.

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  • Calan Aldred
    16 February 2017

    This dealership withholds information. I will NEVER go back as they are VERY misleading

    They told me I could buy a $250 walk away plan with my lease. In doing so, I was told that I could bring the car back anytime and walk away from the lease (they never told me what the fine print said). This sounded great to me since I was debating on moving to BC in the near future So this week we came to turn the car in when we were told that there was fine print with the "walkaway special". This is when they choose to tell us in FULL what this plan really entailed. I am no longer able to walk away from this lease which is very upsetting considering that I'm moving in two weeks time. I'm now having to put the car on lease busters. If they would have been honest with me in the beginning, I probably would have never even gotten the lease since I knew there was a chance that I was soon moving.

    Do NOT go here. They were not honest Or just don't trust what the staff say to you because they clearly don't tell you the full story.

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