About
Location :
Added by Jopie, at 07 December 2016
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
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10 Reviews
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17 November 2017
The customer service there is off the charts. Whether you are going to spend 10 dollars of 150 thousand dollars they treat you like royalty and accommodate the dealership to suit your needs. I've been a client of them for over 10 years (way before Brian Finch took over that dealership), and when time to replace my wheels came, they went above and beyond to keep me as their client despite ridiculously aggressive deals from other competitors.
You guys rock.!! 🤘response / report this review -
18 October 2017
I came in with the hope of getting a new to me vehicle. Justin Gonciarz was very helpful and went out of his way to help us get the vehicle we are extremely happy with ,and because of urgency, I asked Justin if we could get the vehicle sooner than intended, he made sure we had the vehicle in time. Not only is he professional, he made us feel comfortable and he took the strain out our decision . Fun person to do business with 😃
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15 October 2017
First service appointment after buying the new truck, free oil change!
Appreciated the text confirmation after I made the appointment, the welcome text when I arrived and the free snacks and drinks in the waiting room. Nice to see good after sale treatment from a dealership. Good job!response / report this review -
14 October 2017
THEY'RE CROOKS! They sold my wife a Buick, really nice car, it hasn't been a year and it's completely f'd. Engine needs to be re-built. Only got to put 8000 kilometers on it. Now it's costing thousands of dollars to fix. Thanks guys!
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28 September 2017
Everyone is extremely helpful and friendly as soon as you walk through the door, and not in a smothering kind of way. My fiancee and I came in with absolutely no credit and a bit of a complicated situation and Justin Gonciarz was more than awesome with helping us out in finding the vehicle we wanted and also staying within budget. He's a straight shooter and real down to earth, which makes any anxiety you had walking in, go right back out the door. I would and will recommend any one of my friends and family to go to Finch Chevrolet for a vehicle.
Thanks so much for everything! We will definitely be taking our SUV back for all services too, the staff are just great!response / report this review -
19 May 2017
Finch is a family oriented business that goes well out of there way to make your experience a positive one. Very knowledgeable staff to help you make your decision in buying a vehicle that meets your driving needs.
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03 May 2017
All staff I encountered were helpful and friendly. The showroom is beautiful and the washroom and lounge area are clean and welcoming. All of my questions were answered to my satisfaction.
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03 May 2017
We had a wonderful experience dealing with Sammy first, then Dianne, would highly recommend this business. Love our new truck, many thanks to you both.
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03 April 2017
I have never had a bad experience at Brian Finch Chevrolet on Wonderland near Oxford..
The staff are very knowledgeable and helpful.
Les and all the other service staff have taken the word "courteous"
to new heights. Well done!!response / report this review -
14 December 2016
Whenever I come in for an oil change and exit my car, there are staff on their desks. I stand in front of their desks and only on ONE occasion I was not ignored! They don't even say "I'll be with you in a second" or anything! They just continue on with their work and not for a minute or so..but for like 5-10 minutes! That's quite a bit to leave a customer hanging without even making eye contact!!!! There is one lady with a 60's hair style that is particularly rudethat woman has literally NEVER spoke to me when I stood in front of her desk waiting to ask for service..twice already this happened to the point where people on other desks called me over. She has an angry look on her face while ticking along on her computer..the last time when she was done ticking on it she just walked off with me standing there looking awkward as heck! Then when they FINALLY acknowledge you and take in your car for an oil change, expect to wait for an hour and a half MINIMUM (I actually once had to wait for 2 hours!!!!!!! NOT EXAGGERATING). The one time I took the car for a re-call on the seat belts and oil change the rep guy told me it would take an hour and a half to two hoursI said fine. Guess what? I winded up literally being there for 4 and a half hours! When he finally came back with my keys he didn't even talk to meliterally gave my keys to the employee at the desk area near the waiting room, glanced at me with the corner of his eye and began walking out quick. Not like I was going to say anything to him, but a bit of an explanation as to why it took long would have been nice!!!! The people at the payment desk always have this "I wish I could go back to bed" look on their faces, and are so bland when talking to youliterally gives you the report paper, sign here, this is the price, here is your receipt, your car is outsideno "Hi, how are you? Would you like someone to go over the car report with you? Have a nice day!"I started going else where for my maintenance now. Plus I have to pay a lot less for oil changes and general maintenance in other shops (Now I go to Jiffy Lube)..plus they actually greet and notice me the MOMENT I walk in. If waiting is required they let me know immediately in a kind tone. Seriously though, please improve your service, it is quite awful! If your staff don't like their jobs that's not our fault!!!!
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