Purchase used certified 2011 car maintain by them and it was in perfect condition!!
Amazing service given by Anne who went beyond and above expectation!!
Was impress by Chad flexibility and comprehension of situation!!
Definitely recommend it!!
We are very pleased with the service & our purchase. We highly recommend business with this dealership and the employees.
A TRUE FIRST CLASS DEALERSHIP. I live in the U.S. and had a problem with my Tacoma truck leaf spring recall. The dealerships in the U.S. were reluctant to fix it. Had an appointment with Eastway Toyota in Windsor but at the last minute they called and were unable to do the job as promised. Happened to be in Wheatley on vacation and called Bob Campbell at Campbell Toyota, explained my problem and he went out of his way to make the repair happen. He took my vin number, made connections happen, and contacted me many times to inform me of his progress on getting the leaf springs. Took the truck in, was greeted by Bob and his friendly crew, and 2 hours later was driving away. It took Bob 48 hours to accomplish what I had been working on with other dealerships, both U.S. and Canadian, for months. You never need to go anywhere else for service but Campbell Toyota. Mr. Bob Campbell and his crew are the best!
Jim Wright, Brighton, Michigan
Good prices staff didn't seem to know what was needed to trade our car in initially
I am new to the Chatham-Kent area, I thought the service that I received from Campbell Toyota was amazing overall.
All the staff members made me feel welcomed and taken care of. They answered all my question and serviced my Scion with pleasure. They made me feel comfortable with leaving my car there while I went to work and ensured all my questions and concerns were addressed before I left my car and before I left after to pick up my car. They took pride, and care in servicing my vehicle. I will definitely return for more servicing of my car! Thank you Campbell Toyota!
Best place in Chatham-Kent to buy a new or previously enjoyed vehicle.
Fast yet efficient, super friendly staff..pleasure to deal with.
Professional friendly customer focused
The main reason I CAN'T recommend Campbell Toyota's used car department is because customer safety is of least priority to them, let alone customer satisfaction.
I bought a used Rav4 from Campbell Toyota in Chatham Ontario. It had a major differential leak that was not disclosed to me, even though Ontario's Safety required it to be checked. My diff had fluid that was dried like jelly because of how long it was leaking. I called 15 days after I bought it because I noticed a spot on the driveway. I was told that Campbell Toyota would take care of me if there was a big issue after purchasing , when I called to inquire about the leak they said it was as-in sale and I should have seen the leak before buying and that their hands were clean. On top of that, they safety'd the car with dangerous brakes; every bottom caliber slider pin was sized solid to the point I had to replace all the carpets. Brake pads were worn so uneven it was terrible.
I got another Toyota Dealership to look at my differential and they covered the work under warranty even though it was my first visit with them. Not only that, they found an animal nest near the coil packs with one wire chewed down to the copper, which Campbell Toyota neglected to fix when safety'ing the vehicle.