I would NOT recommend doing business with Transat. They damage property, have you pay immediately on the pretense that they will fix damage, and then disappear.
See photos. Took them over 2.5hrs to remove couch from home, damaging wall and door frame in the process.
Said they would repair damages and then proceeded to ghost us ever since.
DISHONEST AND DISAPPOINTING.
Worst of all, the leader of the team that managed the move was TOXIC. Belittling and treating his colleagues in ways worse than we have ever seen. The lack of respect and outright physical aggression this team leader had towards his colleagues was shameful to see and made the 10+ people who witnessed the move cringe and even feel the need to intervene.
Save your money and go elsewhere.
Great experience with this company. The team I was sent were professional and reassured me about certain items that were being moved. They did a great job. I want to thank Yvon, Fred and Gabriel.
Good job!! Should I move again I will most definitely ask for your team again. :)
Excellent service ! Super team. Very professional, efficient and friendly. Nothing is too big or complicated for these guys ! Loved their attitude from the quote to the the final clean up ! Strongly recommend Yvon, Martin, Poche, Sam, Tommy, Serge Bagou, Sylvain, Yassin ! Merci les boys, excellent job.
Najat et Mathieu (Blainville)
They just finished my move a few minutes ago . 👌 excellent movers (Charles, Fred & Gab). They handled all of my things with care . Highly recommended
Excellent local movers. Their prices are very good, and their services "à la carte" allows you to personalize your move according to your needs. The take excellent care and they also have very affordable monthly storage.
I used their services for the packaging. They put my printer in an unprotected box with dictionaries and it broke. I sent them an email which they never responded to.
Excellent service by Etienne, JP and Olivier. They arrived at 8:30 am sharp, packed the furniture well and placed it neatly. Thank you!
The 1 star is for one of the worker that offered great service. The other mover, once at the second house laid around smoking cigarettes while I helped carry boxes out of the truck into the house with his partner. Just lazy!
Besides that, I had a exterminator come by the new house, weeks later.
In his professional opinion, the small amount of cockroaches seen in our home, was probably transferred by the moving company. Since we were their second job, their truck probably hobored a few cockroaches that found their way into our belongings then into our house from their first clients. Disgusting.
I thought I was smart by saving money on the moving instead I ended up having to spend more money in order to rectify the cockroach transfer to our home.
This company is a joke.
I mooved at the end of april 2017 and was very happy with the service and professionalism, no extra charges, no bad surprises and all that with politeness and smile!
If i could give it less than one start i would. Worst service ive ever experienced. Movers are not professional, purposely come with smaller truck in order to do 2 trips, damaged items if front of me and then tried to lie about it. I made sure all the damages were documented on the receipt and 2 months later im still being given the run around. They are offering me $15 when theres over $2000 of damages and are refusing to tell me which insurance company they deal with. I am taking them to court and warning everyone to stay away!!