Excellent recent upgrade in the seating of the VIP theatres. The chairs are fully adjustable with a personal swing table. Also, heated seats!
First time in awhile coming to VIP here as I prefer Landmark Cinemas over this environment and yesterday proved this once again. We went VIP to see a movie, so already paid more for our tickets and then come to find out that there are no combos offered in VIP section for popcorn and what not? So I pay more for less options? Shouldn't VIP have better perks and options? Yes they serve alcohol and serve it to you, but maybe you need to revamp your strategy cause not everyone drinks alcohol.
I will only come here to use scene points, other than that, Landmark Cinemas will get my money, better seating and options and experience.
Went to see the movie IT.. was late show.. Kids in the theater kept talking and ruined the movie for everyone in there.. could not find any staff at the time to inform.. pay over $50 for 2 tickets popcorn drinks and whatnot and had to listen to them jumping around on seats and talking out loud.. multiple people also asked them to keep it down to no avail.. staff should always be on hand to deal with this kind of stuff until the moment the theater is closed!
Theatre seats are great. Getting yogurt from the formerly self serve yogurt place is not. Long line up and there are so many options it's takes forever for the staff to make each persons yogurt!!!!
My wife and I go to the movies here at least twice a month. We prefer the VIP section. The staff are always friendly and the facility is always clean. They have tons of parking and the selection of food and drinks are great for a treat out.
That last couple of times I have gone I have not been impressed. The last time I was in VIP was horrible. We ordered our drinks and we didn't get it until a half hour later. I'm paying for good service and did not get that. I find going to landmark way better! I just don't enjoy myself at the VIP anymore.
If I could give this employee a rating less than one star for the service I received from her, I would give -100 stars. I received horrible service from a young girl named Paige Riopelle on Februrary 28/17. The moment I walked in, she immediately started eyeing me down, giving me nasty glares. I then noticed she was whispering to other employees, laughing, and pointing at me. As I approached her, heading towards my movie, she gave me an extremely dirty look, as she laughed directly in my face. During my movie, I got up to go to the washroom. I saw her starring from afar, so decided to go approach her to see what the problem was. She rolled her eyes at me, and walked away while muttering something under her breath. After my movie had finished, I was throwing my garbage away and leaving the theatre, as I felt something fall on my head. I looked at the ground saw a handful a skittles, then i looked up at the upstairs floor, and there was the awful employee. Yet again, laughing at me. I would appreciate if you would provide consequences for the actions of this particular employee and take the time to teach your employees some proper customer service. Thanks very much.
The VIP theater experience is WORLDS better than your average night out duo of popcorn and a show. VIP menu selection is 10x more intriguing and palatable than regular theater food: I ordered the salt+cracked pepper edamame & veggie samosas with mango chutney, and both were absolutely delicious paired with my pink vodka lemonade, YUM. I really appreciated the diversity in the menu, especially all the Vegetarian options! The theater was calm and quiet, which offered a more relaxing atmosphere, and the staff + service was extremely helpful and overall great! I'd also recommend stopping for some Yoyo's frozen yogurt before leaving, great price and fruit toppings were fresh.
Love VIP! Best movie-going experience. Comfortable chairs, serving staff before the movie. Bar service. It's awesome!
The VIP theatre is a really neat experience. Getting (really tasty) food and alcoholic beverages ordered and served to you right in your seat before the movie is pretty cool. Slightly expensive but you're paying for the experience. The seats are set up in groups of 2 with a mini table in between groups. Very spacious. Going on a date is a lot more fun when there aren't people sitting right next to you. You can also lift the arm rest between seats to get that much closer and enjoy the movie with a significant other. Really neat idea. I did think the seats would be more comfortable but the all around experience made up for it. Good stuff!