Lobby was great and staff was incredibly welcoming . The hotel rooms need a huge update though and they were quite underwhelming. Locations is great though and very close to where you want to be in Copacabana! The market is right across the street and opens up around 6pm.
The air-conditioning is great and the hotel offers spa water at the reception area.
Water pressure from shower was super strong which was nice.
Overall it was an okay stay as long as you're not expecting much from the hotel rooms.
Amazing rooftop where you can admire the entire Copacabana seawall. Also a fabulous spot for reading a few books while lounging by the pool.
The tour they offer is a rip-off. I knew the same tour for the cheaper price but I booked the tour via this hotel because I expected that it would be better. At the end we found out that they even gave us the wrong information about the tour and we paid too much for this.
Plus, the cocktails at the rooftop taste so bad
The hotel room size is good, except for the bathroom which is too small. The room has an enjoyable mirror in front of the bed for couples. It has beach service (umbrellas, chairs and towels) but available for a very limited number of guests. The pool at the 30th floor looks more like a home pool than a hotel one. Breakfast is good. Location is excellent. Despite the cons mentioned here we should return to he hotel for a short stay.
We had an enjoyable stay at the hotel. Staff was courteous and friendly. Service at breakfast was great - wide variety of fresh fruits, breads, pastries, cereals and hot and cold meals to choose from. Did not try any of the other facilities except for a drink at the Skylab bar - view was great - service was just ok there. We checked out and went to Salvador and were able to leave our luggage at the hotel for 2 days till we returned. First room had a great view of Copacabana beach, second room had a partial view and was smaller but overall they were clean. We had prompt service to fix a malfunction in the bathroom and also with our safety deposit box. The only negative for me was that there were no wash cloths and that seems to be the case in Brazilian hotels as our hotel in Salvador did not provide them either. Just wish when I asked for them, staff would just be up front and tell me they are not provided instead of promising to send them to the room and not delivering on the promise. Otherwise was very pleased with everything and would recommend the hotel.
Our room was spacious and seemed clean. The bathroom was ok, with a hair dryer and a good shower. The view from the rooftop pool is breathtaking. Elevators were not working properly, not allowing us to go down from the 12th floor. We had to take the ones going up before going to lower floors. Breakfast wasn't great. We had it once because it was included in our reservation but I'd say it's not worth the price (~70 BRL, IIRC). Another complaint would be the lines at the reception to either check in or out. Employees are kind and polite. I wish there was a way to wash ourselves (feet mostly) after a walk on the beach and before entering the hotel. I'd stay here again and recommend to other people if they can find a good deal.
The hotel room size is good, except for the bathroom which is too small. It has beach service (umbrellas, chairs and towels) but available for a very limited never of guests. The pool at the 30th floor looks more like a home pool than a hotel one. Breakfast is good. Location is excellent. Despite the cons mentioned here we should return to he hotel for a short stay.
Rooms are fine but there are not enough elevators and front desk officers, so it is rather crowded ,especially at check out times. Breakfast room is also crowded, not easy to find free tables. Location is great, in Copacabana Beach.
This is a strategically located tourist destination 5-star hotel with state-of-the-art facilities including very spacious ball rooms for hosting conferences, seminars and workshops. The staff are warm, prompt and ready to help at a beckon call. The hotel also has fantastic restaurants - one on the 3rd floor for breakfast and the other on the 5th floor for dinner. The restaurants and the topmost floor give breathtaking views of the adjoining Atlantic ocean and Copacabana municipal. However, you will be more at home with your drinking table water for drinking and mouth washing as its running tap water is sedimented and may not be safe for drinking.
The rooms are simple but the service, restaurant and views can't be beaten! I wouldn't hesitate to come back for vacation
Wonderful view of the beach. Very nice staff. All perfect
Very well located. Great view. Very slow wifi.
Great place to stay, just in front of Copacabana Beach, with restaurants and shops around the corner. Try the roof restaurant with a beautiful view over the beach. The swimming pool is small, but also on the top floor. For the gym the hotel has an agreement with a local gym which accepts hotel guests.
Went over New Years. Staff not friendly. Hotel manager rude. No hotel guests allowed at all so friends I traveled with who stayed at a hotel in ipanema were rejected. Linens were cheap. Room service cold. Concierge recommendations sub par. Bathrooms towels cheap and staff wouldn't give me more than two a time.