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Added by Jopie, at 25 May 2016
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9 Reviews
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07 October 2017
The rooms are dirty and broken. The TV isn't work. The food isn't good. SPA is old, smells bad and isn't cleen. The masseur diden't stop to talk during the massage.
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23 September 2017
Low cost food and service. Stay away from this hotel.
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14 September 2017
It is a great hotel in Bansko whit inside and outside swimmimg pool, spa center
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18 July 2017
The hotel is very nice. It's big, the appartments are big and very clean. We had two terraces, bathroom and a kitchen, big living room and two bedrooms. The view is marvelous! The restaurant is great and the food also. The spa center is well equiped and always full. The swimming pool is not too spacius but enough for relax. The massages are great though! We had a wonderful time there.
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25 April 2017
The room was awesome. Clean and well maintained. No complaints. Service at reception was great too. The massage service was great. The only annoying this was a "cold" jakuzzy . It was never warm enough and was not solved day after day after at least 3 complaints at reception.
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16 March 2017
Very basic hotel and needs better maintenance. The restaurant got very poor food section for dinner.
How ever the location is good (5 minutes walk from lifts), the rooms got all need equipment and they are cleaned every day. The pool and spa activities are good.response / report this review -
03 March 2017
Very nice modern hotel, perfectly located in the city, very nice spa, 5 minutes away from the ski lifts. The staff is extremely polite, helpful and really friendly. I can truly say that they have made my experience even better.
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11 January 2017
Terrible expirience,we didnt sleep 7 nights because ther beds are very bad,there were hard and uncomfortable.The walls are thin and you can hear everything.they dont complement the food on the time and the restorant is too small.Playground is silly.It is the worst hotel in Bansko and not deserve 4 stars.
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01 June 2016
Great location - not far from ski lifts (~7 min. by foot). Hotel's mini-bus to ski-lifts takes about 2-3 minutes drive! Very nice rooms! There are also sauna, jacuzzi, fitness center, swimming pool which can be useful. Food in hotel's restaurant is poor, tea is not included in half-board for evening lunch.
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