Rudest employees ever! There were 2 of them and they were constantly on their phones on Facebook. Every question they answered with “I don’t know” or they didn’t answer at all, ignoring us to the fullest. No customer service at all, just a bunch of idiots!!!
Wanted to know averege price from shylet to dhaka, they put the phone down and hung up on me, soo much for a sales team rubbish I won't be flying with them.
Nothing much different than other govt office. Staff was helpful but a bit understaffed and long queue before you get your turn. Also they dont get to provide solution from one single counter as they have to move around multiple stations to issue & verify tickets which is a bit odd.
Thank you Biman for awesome service and taking us to Nepal it was a very safe flight only issue was flight delay both ways hope it was due to weather ~ over all would recommend anyone travelling to Nepal consider Bangladesh Biman price and service are both great
As flag carrier of Bangladesh, their one of the major sales center should have been looked well decorated and properly managed.
If you exactly do not know where to look for, you will spend a lot of time asking people around. There should have been proper signs to show the way to office.