Very organised and nice people has operate this office. They are very friendly to the customer. Once i got huge help from them.
I found outstanding services from them. They are very cordial and helpful.
They give value as well as respect to their customers. Their service is quite good. even their staff from parking area also have good manner and professionalism. I am highly recommending them to others.
They offer great customer support and their online site is first class. I personally found the option to book the ticket online (where you get to select your own seat(s) by getting a 360 degree view wearing a VR).
On the hind side, the amount of luggage they allow you to carry (without any extra payment) is laughably low. Especially for their premium rates. For example, on the flight from Dhaka to Germany, you are allow 30 kg of check-in luggage and 7 kg of hand luggage. Over that, the plane for Dhaka to Dubai is not even that great, so the "premium" they charge is quite unjustified. Basically they offer no additional benefits for the hell lot of extra money that the customer have to pay.
PS. If someone is planning to travel abroad to study for the first time (by virtue of which might have a ton of stuff to carry), they should definitely consider other options.
Very friendly and well behave people.they will try there best to solve your problem.