The reception staff were awesome n very friendly. 1st room we were put in the aircon didnt work (in fact there was no front panel on it). 2nd room the remote wouldnt work despite being given a few. Had to climb up to work it in the end (I'm getting older and that was far from safe). Bathroom is really badly set up. Water goes everywhere from the shower, no floor towels supplied but I guess they'd end up soaked if they had them. Nowhere to hang clothes in the bathroom. Not sure how clean it was, but my nose totally closed as soon as I put my head on the pillow (I have dust allergies). Couldn't stay a 2nd night but was refunded the 2nd night with no hesitation.
Husband and I stayed here so as close to Liverpool hospital to be near my bro.very professional service,Awesome clean rooms,staff very friendly and helpful.thankyou to all staff.
Regards maxy mcgarvey
I come stay here at Ibis Casula quite a bit and each time iI come here you have a more homely feeling. Management and staff are awesome. Definitely will always recommend it to all. Thank you so much love this place.
Really clean but basic like you dont get face washers but towels awesome if your just there to sleep its so clean. Was a pain they dont have cutlery in the room like a small box with bits and peices would have been amazing! I supose you get what you pay for otherthan that everyone was friendly.
It's the budget motel with old men loitering out the front. Service can be good depending on who you get, but when it's not good it's really bad. Paying a cash deposit and being lectured to about the motel rules makes the place seem super dodgy because it is. Also when did $130 per night become budget?
The staff here are horribly rude. The door to my room was broken i could here people outside my door all night. The aircon was broken the room had a bad smell! Ive been to many cheap motels but this one is definitely the worst.
I don't get all the hate. Yes the rooms are a little small. Come on folks, this is amazing value for money. Friendly staff, close to everything. Great spot.
Run by the most loveliest lady and her lovely receptionist.
Made us feel welcome and we didn't want to leave! It was spotless, the breakfast was awesome and I would come back anytime. Highly recommended, I've stayed at a few ibis hotels and this one is deffs the best
The people who work here are so nice
Great customer service, great value for money.
Good lo cost accommodation & had hot food & coffee caravan in the carpark. Perfect way to end the day after a hard clog at work.
With new management, it's clean and neat than before. New paint. Rooms are comfortable and convenient for the price they offer. Even better with takeaways behind it and car park.
Awesome location and free parking. The rooms are a bit light on bedding so a light doona will help keep warm. Price is good :)