Can't even get hold of anybody. Try to ring the shop, what a joke. Get your act together Optus.
Breathtakingly incompetent. Convinced me to go with Telstra
I received excellent service from the two staff members at this store both today (Hannah) and yesterday (Hannah and Tim). They were both very helpful and pleasant and more than willing to help in any way possible. How nice it would be to deal with staff this pleasant in all types of business.
Received excellent assistance and service at this store when shopping for new mobile phones for my wife and I. Very happy and will not hesitate to return
DO NOT GO TO THIS STORE.
The staff have absolutely no technical ability, product knowledge or desire to assist when they have made clear errors in their product/package sales.