I am extremely happy so far for the service and their pricing. Only halfway through the move so far. I would recommend them for moving interstate.
Unfortunately we had a really bad experience. Three women were contracted to pack our unit and they were the most unprofessional ladies. They complained from the time they stepped into the unit, throughout their two smoke breaks and as they were leaving, for the whole two hours they were at the place. They were rude in saying 'OMG there's so much freaken stuff!', which was said continuely throught the two hour period. Well I'm sorry this is our whole life in a two bedroom unit, show a bit of respect. It may not mean anything to you, but it does to us. As to packing things nicely, it was like they were forced to do a chore and were rough with the packing. They bullied my boyfriend and tried to make him do things such as pack things that he wasn't meant to and gave him instructions with no manners and treated him badly, to the point he was so stressed out he ended up calling ke to come home from work. Really not happy, this will never be our first choice or our last. would no recommend to friends or family. Nobody should go through that treatment.
Peter and Joe were amazing and very professional with the delivery and unpack of my ex-store items. There were a few things damaged and the packing of my items that were in storage for the past 3 years were unsatisfactory however, TOLL are aware and are rectifying this.
The pack up crew were so wonderful. They were professional, efficient, fast and friendly. Nothing was too much trouble for them and they always had a smile on their face. Absolutely wonderful experience. I definitely recommend them and would use them again if I ever needed. Thank you!!
Absolutely stress free, and price friendly. These people have that old fashioned customer service and are courteous. I have moved many times using the bigger firms, but these outclass them. Cheers