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About

The Cake Factory is a bakery, located at 2/24 Milly Ct, Malaga WA 6090, Australia. They can be contacted via phone at +61 8 9248 8996, visit their website cakefactory.com.au for more detailed information.

Location :
2/24 Milly Ct, Malaga WA 6090
Added by Jopie, at 13 June 2016

Opening Hours

  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday 8:00 AM – 1:00 PM
  • Sunday Closed

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9 Reviews

  • Markyeom Bias Wreker
    06 October 2017

    The cakes are really good and they look amazing.

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  • Jos
    15 September 2017

    Thank you for the amazing cake it looked just like the picture I sent via email! It was delivered nice and early too! A big thank you!

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  • Sue Ng
    09 August 2017

    Hmmm
    Reluctant to give 5 stars but I will anyway due to service recovery.
    So I had a really really bad experience for my 25th birthday cake and I complained and my complain was not acknowledged . At that time I guess they just started making couture cakes and didn't understand the need to build a relationship with the customer (they use to only mass produce- didn't know who the end consumer is ).

    So I decided I needed a cake for my partners 30th and it was lovely . Perfectly made and it was soooo tasty . It was well presented and very good value for money. Service was immaculate - they hired a reception girl who is really good with people.( I work in a 5 star hotel so I'd hire her). She was patient and accommodating and tried her best to meet my needs (and I was fussy)

    Also like that they are being customer centric by replying to ppls reviews on google and ensuring that they want to turn "ok" to "great". I guess they are moving away from a "take it or leave it mass producer" to a "customer centric personalized service" .

    Well I'm coming back for my 30th bday cake soon

    Good to see you guys try to win customers back in this digital age- competing against so many perth makers and bakers on Instagram. Keep it up your good service and tasty cakes .

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  • Arianna S
    24 June 2017

    First cake I ordered was for my birthday (Tiramisu ) , second was for my daughter's birthday ( choc beehive). Both cake looked great, enticing and delicious. Highly recommended.

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  • Kay Smoljak
    17 March 2017

    Great cupcakes! Friendly service.

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  • Matt Mason
    16 January 2017

    Probably the best custom cake shop in the Perth region, what else is there to say!
    Recommended :)

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  • Pamela Anderson
    24 November 2016

    Bit disappointed as the invoice was delivered with the cake! Lucky my aged mother didn't see it or she would have freaked out!! I will use them again because I believe everyone deserves a second chance. No news on how good the cake wasyet. Thanks Tanya, you were very nice to speak to, great customer service skills :)

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  • Arlene Byrnes
    25 July 2016

    I have ordered 3 cakes over the last 3 months. Each cake has been amazing in taste and appearance. The first was for my sons birthday and a hit! The second was for his first Holy Communion, they made a special chocolate plaque. The third was for my step daughters 18th, it was superb! A total hit. Thank you.

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  • Deborah Disney
    20 June 2016

    I ordered a cake for my friend's birthday to be delivered to her house as a surprise on a Saturday. I live in Brisbane so I needed to take a leap of faith with which Perth cake maker to choose. The cake was delivered on time, and from all reports, it was delicious! Thank you Cake Factory!!

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