About
Location :
Added by Jopie, at 30 September 2016
Opening Hours
- Monday 12:00 AM – 11:30 PM
- Tuesday 12:00 AM – 11:30 PM
- Wednesday 12:00 AM – 11:30 PM
- Thursday 12:00 AM – 11:30 PM
- Friday 12:00 AM – 11:30 PM
- Saturday 12:00 AM – 11:30 PM
- Sunday 12:00 AM – 11:30 PM
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13 Reviews
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10 December 2017
Very crowded, a couple of staff were rude. Good once on pontoon and lunch was fine. Get there early to get a decent seat
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26 November 2017
First I want to say the staff has been great the whole day. However, a disappointing experience overall. The boat (filled with 250 people!) leaves Port Douglas at 10am, which is quite late, and takes you to a Quicksilver platform in the middle of the reef, that you reach an hour later or so. Which means you will dive/snorkel in only one spot for the whole day when other companies takes you to different spots. If you can call it a day since we were asked to get out of the water at 2.30pm to head back to Port Douglas. Seems an awfully short amount of time onsite for the price you pay. Their diving spot is disappointing, with lots of dead corals and their snorkeling spot is ok but not the best in the area. To sum up, I don't advise this company. Just making more money with 250 people boats which requires more preparation from the company in mornings and evenings and negatively impacts the time customer can spend on the reef
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27 October 2017
Amazing Experience altogether. The staff was very friendly. I am a non swimmer/introductory swimmer and first timer snorkelling but still the staff made me very comfortable and I did 45 mins without any break. The lady Marine biologists was very informative and showed us interesting reefs and fishes. My family also enjoyed the submarine and snorkeling. Overall it was fantastic experience and money worth spent.
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05 October 2017
Went on the Low Isles Wavedancer. The overall experience was fantastic and i was very impressed how they catered for me and my partners vegan diet needs. As well as this, customer service was excellent and all staff were very kind and helpful. The island was also beautiful!
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29 September 2017
Outstanding staff. Marine biologist advanced snorkel tour was incredibly well done. Recommend bringing your own towel to dry off. Good food for lunch.
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02 August 2017
One of the best things you can do for yourself. We went to Barrier Reef where I scuba dived. Their trainers were quite professional and helpful. It was an experience of a lifetime. If you wanna snorkle or scuba dive, save it for this place!
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08 June 2017
My husband and I recently did the day cruise with our 5-year old daughter on the Quicksilver out to the stationary pontoon on Agincourt reef. When looking at the different companies and reef expeditions on offer, we knew our options would be limited by needing to find something that would be appropriate for our young daughter. Whilst our preference would have been to go on a smaller boat, with fewer people, and also one that visited different parts of the reef during the day (rather than being confined to one site), in the end we chose the Quicksilver as it offered a couple more child-friendly activities such as the glass-bottomed boats, fish feeding, etc. It was also 'promoted' to us as a very family-friendly option. So I knew going into it that the snorkelling experience would not be quite what I wanted, and I was prepared to make this compromise; but to be frank, I did not expect it to be so dismal and underwhelming. The area that is cordoned off for snorkelling is not very large (I realise there are constraints from a safety point of view) and one has to actually swim right to the outer perimeter/buoys to start seeing some coral reef that is half nice. Closer to the boat there really is nothing to see. The water is deeper, and even with good visibility (we had 15m on the day we went out so visibility was good), there is just some brown/grey coral/rocks at the bottom, nothing to get excited about. I was one of a handful of people who swam out a bit further; most people just snorkelled closer to the boat and would not have seen much at all. This may have been reflective to some extent of peoples' confidence in the water, but I was very disappointed that the staff did not even let people know that if they felt up to it there was more to see if one went out just a bit further. On another note, the glass bottomed boats offered quite a nice experience, especially for the kids; but again, don't expect to see the colour of coral and teeming fish life that is presented in the promotional photos and glossy brochures. The buffet lunch is also extremely ordinary; yes there are prawns, but the rest is really very average and nothing to write home about. Overall, the cost is extremely high for a very ordinary experience. Certainly from a pure snorkelling perspective, this is definitely not value for money! I think they are exploiting people's eagerness to get close to the reef and taking top dollar, but what is on offer does not match the price point at all. If the intention is to protect the reef (which I am absolutely fine with) then don't offer such a trip, or price it accordingly. The cost for 2 adults and one small child is over $600 and there are much, much better things to spend this type of money on. Do your homework, but make sure you understand exactly what you can expect.
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28 April 2017
We went out to the Low Isle island and had the best day. The coral was great and all the staff were full of information when asked questions. I have two young boys that are bursting with energy and they were exhausted after the day in the reef. Can't wait to do it again well worth the money
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16 April 2017
Whilst reasonable value for money, be aware that you are sharing this trip with a lot of other people. Getting a seat with a table on the boat over is of variable chance as here are couples who take the space of six and don't want to share. Similarly the buffet lunch area is crowed by bags and towels, but few people eating, again getting a table can be hard.
However the food is ok, the staff try, and the upsell isn't too hard.response / report this review -
06 April 2017
Great company. Well organised. Very professional.
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19 January 2017
Great experience. The pontoon makes a huge difference because you have a base to work from and it caters to all sorts of abilities and levels of confidence. Snorkelling was fantastic, lots to see. The introductory dive program was awesome for someone without a dive license who wanted to try it out. Big shout-out to the lifeguards who went took extra care to keep an eye on a special needs kid.
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25 December 2016
The day starts with a smooth loading process, snacks on board all day, nice staff and sunshine. We absolutely loved the great barrier reef and snorkeling. So beautiful!! Lunch wasn't great, but it was included so we saved some mulala. We also enjoyed other activities such as the semi submersible tank, and the underwater glance at the fish. Such a nice day!
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07 October 2016
We had a great time! Booked early on through Flight Centre.
Our experience was very satisfying in that the food was tasty and plentiful, the staff were entertaining but sometimes needed to be provoked into talking. Semi-submersible was a great way to see the reef without getting wet. Snorkelling was well attended by patrons and well monitored by staff.
Ride out was rough due to high winds, however, QuickSilver could not be blamed for this & actually added to the experience.
If we were to point out any issues: seating during time on pontoon was very limited for eating and/or relaxing. People leave their belongings on the tables, perhaps some lockers or similarly would eliminate this issue.
All in all we had a great time!!response / report this review
