Great service, just a two days before we decided for a new menu printing for a resturant and have done the job on time. Great service easy to deal with keep up the good work
The charged me 85 Cents for 1 sided black and white A4 print. When I asked them, they said it is for the use of computer for self serve. Funny thing is I entered the premises and told them I wanted a A4 print and the guy pointed at the computers implying to self serve myself. If they expect you to self serve, you have go to use their computer for a minute to print and they charge you for that usage!!
I feel like they should tell you that there will be a charge for the use of computer prior to printing and also offer to print the page themselves and charge people for just a print.
FINALLY, a self-service scanner joint that lets you scan documents at 600dpi. Who'd have thought such a thing would be so damn hard to find in Melbourne?! (Officeworks were zero help…)
Customers, I would read C&J's review first, as to why I thought to write my first review complimenting Print On Demand - South Melbourne.
C&J came into the store speaking on her phone throughout. I know, because I had to listen to her conversation whilst I sat next to her doing my own work. She then forgot some papers, continued on her phone whilst the lady at the counter served her. I handed her papers. No thank you; no acknowledgment prior giving her a heads up. Blatant rudeness and an attitude of entitlement.
Needless to say, as a local resident I have begun using Print On Demand way more than Officeworks. At the end of day, all their printers work, the staff are courteous and efficient, the place is clean and professional.
They also go that extra step. When I asked a few months ago if they knew of a courier service for legal documents, they recommend a vendor for $16 and service within 2-hours. And we all know what it costs via AustPost or DHL!
Hence nothing but good words. If you view a 1/5 star review, consider this the exception and not the norm.
Frank
85ct for a single A4 page black and white is just a joke! They force you to use the computer (since they charge 5 dollars for processing an email) and that is 15ct per minute, but minimum usage is 5 minutes! So 5 x 15ct = 75ct plus 10ct for the actual print (which of course is fair). However, the stuff was nice and the printer did the job -> 2 stars.