We served by Monica who is a friendly staff. She is very patient and helpful even though I can’t speak AUD English fluently. Thank you
It was super busy in their but I managed to get served straight away
Appauling customer service.
After ten minutes of consultation was told to "this is ridiculous make a decision because everyone else has work to do". This said in an empty shop with four shop assistants. Will never shop at this store again.
Fantastic staff who are very friendly.
Absolute rude service! I understand that at peak times it gets really busy and I dont mind waiting however after waiting 15 minutes to be served, the first girl that was free went and served another customer that had arrived after me even though I had been standing at the till and her seeing me multiple times. What was even more annoying is that I knew what I had wanted, I had the page open of the item I wanted from their catalogue and would have taken at most 5 mins. After I finally got served by anther girl, who had also seen me waiting for a while, there wasn't even an apology for the wait or a smile or any effort of polite customer service. Had to ask for girft wrapping even through I had already told her it was a gift. Seriously avoid this place or make the effort and drive to another pandora.