I used Pack and Send for transporting a large telescope and the service was excellent. Good communication all round.
Co-ordinated my service from here in London. I had family drop what I needed sent and the guys there at the Fyshwick store made everything else so easy. They even brought the price down from the original quote when they assessed the item in person. Overall a helpful and honest service.
Great friendly staff. Thanks Daclan you were super helpful.
Awesome pricing for sending large and heavy object's like Engines and gearboxes etc.
However if the item is small you are better of gping through Aus Post.
Sending something large or unusual these are your people
Easy and Convenient service
Poor Customer Service - Not sure how it takes 7 days to have something sent 288km, 3.45 hours but it does. I called to discuss the issue with the employee named Sam who was beyond rude and pretty much hung up on me as I questioned my concern. Not recommended.
I have used P&S Fyshwick for both domestic and international packages. On both occasions they were professional and super responsive, great service - I highly recommend them. I really appreciated the advice about packaging for the international parcels, showed they are serious about providing a great service.
Great service!
Owner has come early to the shop on request so I could drop off a parcel without being too late to work and also when I thought I left something in a box I shouldn't have, he opened it up to look and sealed it back up again afterwards for me, and got back to me quickly about it. Has always sent my boxes when he said he would and provided tracking numbers promptly.
Be aware only open 9-5 not 8.30-5.30 like other branches.