Thank you, New Model Wreckers! Your presale service is amazing. The customer service staff were so patient with my million and one persistent questions. The part I ordered arrived quickly and as promised, it was super easy to install. I wouldn’t have any hesitation recommending your business to anyone looking for spare parts.
Fantastic to deal with, best prices, and it feels like i am dealing with an OEM the website is professional and detailed the phone customer service was excellent. Ordered the part and had it within 2 days interstate. Will keep a lookout for more goodies that you guys have for sale many thanks for the cup holders for my abarth 124!
The team at NMW are absolute legends! They take good care of their clients and the service is second to none. Thank you for your help with the parts I've needed so far. HIGHLY RECOMMENDED!!!!
Mario.
Excellent service. Great on the prices. I originally got the wrong part I needed ( my mistake) no hesitation they exchanged for the one I did need. Highly recommend!!
I give New Model Wreckers a 10 out of 5. From the first phone call to delivery I just can’t fault them. My part was posted and received next day. Thankyou again for your help and advice on install. I will definitely recommend and keep your details if I need parts again.
I ordered a starter motor for a Hyundai automatic. I should have ordered a starter motor for a Hyundai manual. New model wreckers sent me out 2 starter motors before I realised I had ordered the wrong part. They then sent me a 3rd starter motor for a manual and just asked me to return the old ones which I did. Their service is excellent.
NMW were very helpful. While the initial part i received was incorrect, they were very responsive and I had the correct part delivered and at my door in less than 14 hours. Best price I had found and great customer service on top. Cheers guys.
I have been dealing with New Model Wreckers for several years now as a Service Advisor for a mechanical workshop in Hornsby. I have always found them to be knowledgeable, responsive & professional. They have a good range of vehicles and have the parts I need the majority of the time.
Kayla, I'm not your mate and its pretty annoying to be called that over and over again. Your dismissive attitude and the way you talk over me is pretty annoying and the fact you quoted me more for a used part than the cost of a brand new part from Rolls Royce means you dont get my business now or ever.. Best of luck with your business model.
My dodgy mechanic told me first I have to change gearbox, so I ordered a gearbox from New Model Wreckers at a very reasonable price. As they needed to dismantle from another car, they asked me to pay advance. I paid and then it came out I dont need gearbox. This guy Aron, processed my refund without even I asked him to refund. I was so amazed to see their honesty and generosity. Wish them very good luck.
Had what I wanted.. good service.. a little more expensive than some other local wreckers
Good customer service. Good prices
The service i received was very professional, the items were perfectly packaged and delivered in a very timely manner. I found the experience of dealing with New Model Wreckers most refreshing. Kayla was the person that I dealt with
Fantastic service, very fast postage, The people are very easy to deal with. Couldn't be happier and would definitely use them again with no second thoughts.
BEWARE RIP OFF!!!
BEWARE RIP OFF!!!
BEWARE RIP OFF!!!
BEWARE RIP OFF!!!
BEWARE RIP OFF!!!
The quoted me $85 for a parcel shelf, and $150 for 2 back head rests for a 07 Getz. I got 3 back head rests and a parcel shelf at pick and pay less for $65.
BEWARE RIP OFF!!!
BEWARE RIP OFF!!!
BEWARE RIP OFF!!!
BEWARE RIP OFF!!!
BEWARE RIP OFF!!!
Have dealt with this company twice, first about 2 years ago for a steering pump,it worked perfectly,called them again 2 weeks ago for an a/c compressor, it worked fine. Have been treated Good on each occasion, I live in QLD ordered part one day and it was on my doorstep the next delivered by TNT. Cant complain about that .
These people here a great to work or deal with. Every employee are very friendly. It is a pleasure to do business with.
Extremely impressed. Despite being warned that they were incredibly busy my spare part arrived before 9am the following day! Incorrect part which was more than happily swapped over within 24 hours! Great customer service. Definitely my new spare parts supplier.