Name: My Byte
Address: 381 Smith St, Fitzroy VIC 3065, Australia, AU
Telephone: +61 3 9415 9988

My Byte is an electronics store, located at 381 Smith St, Fitzroy VIC 3065, Australia. They can be contacted via phone at +61 3 9415 9988, visit their website www.mybyte.com.au for more detailed information.

Location :

381 Smith St, Fitzroy VIC 3065

Contacts :

Added by Jopie, at 13 January 2017

Monday 10:00 AM – 6:00 PM
Tuesday 10:00 AM – 6:00 PM
Wednesday 10:00 AM – 6:00 PM
Thursday 10:00 AM – 6:00 PM
Friday 10:00 AM – 6:00 PM
Saturday Closed
Sunday Closed

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Anonymous

03 January 2021

Don’t trust this place. They told me my MacBook had $1600 worth of damage to repair and wanted an extra $300 to back up the data on it. I declined and took my MacBook back .. still works perfectly to this day. The only reason this place gets one star is the timely service and friendly front of house staff. Otherwise - I would never take my expensive gadgets here again.
Anonymous

04 December 2020

excellent service. fixed it no fuss, good price, very professional; IN THE MIDDLE OF A PANDEMIC! they kept it together and saved my bacon so I could keep working. More stars for them.
Anonymous

02 December 2020

My laptop, under Warranty, was repaired quickly and efficiently. The staff, especially Jess and Kiely(?) are very friendly, knowledgeable, and obliging.
I’m impressed by their service.
Thanks guys.
Anonymous

01 December 2020

Great service and advice. We had our computer fixed and the fault explained clearly. We also sought advice about replacing and upgrading our computers. We received helpful and sound advice. We’ll definitely be going back to purchase the computers once we’ve made up our minds. A very positive experience.
Anonymous

24 July 2020

My laptop had been indicating it needed a battery replacement for awhile, so I nervously made an appointment at My Byte to get it replaced. All my worries were for naught, as My Byte far surpassed my expectations - they called twice with friendly updates and my laptop now not only has a new battery, but a new keyboard and touch pad. Absolutely stoked, and they were super quick as well.
Anonymous

08 October 2017

Fantastic service from My Byte, easily one of the most pleasant interactions with a retail store. Took my laptop that was suffering from delamination, and was told that it's covered by Apple even though the machine was out of warranty. There was a service fee to inspect the machine, which is fair as it's over 3 years old. I was told the following day that the new part has been ordered and the repair will be completed within 3-5 business days, however they managed to repair it in under 2 days. Highly professional team that are extremely friendly and helpful. Shoutouts to Jonathan for his great service. Highly recommended.
Anonymous

27 September 2017

I took my new Mac book 2016 model which was bought 3 days ago.
I got some problem while updating it to new OS.
The guy in the store asked to pay $89 for re-installing the OS.
Then I called apple customer support & they have guided me to try through recovery mode which worked fine now.
These guys are simply knowledge less persons & simply trying to eat the customers money.
Even I think They might do the same.

Not recommended at all.

Staff has no knowledge.
Anonymous

14 September 2017

These guys are good. They fixed my MacBook Pro screen and claimed the repair through Apple. They charged me extra to get it done fast, but when you need your laptop urgently it was worth it!
Subsequent issue with another Mac which died the day before I was travelling overseas. Earliest appointment with an Apple "genius" 1 week away. Mybyte fixed the problem and allowed me to catch my flight with a working laptop within 24 hours!! They were so helpful and thoughtful. You'll never get that sort of service from Apple
Anonymous

13 September 2017

Skip the apple store and just go here. Quick and efficient turn around. They were able to diagnose, order the parts, install the parts and test before I would have been able to get into the genius bar.
Anonymous

07 August 2017

The guy who served me couldn't have been less helpful. I may have an oldish Mac but was treated to a right royal idiot "customer service" attendant that basically looked down his nose at me and said "we can't help you" absolutely appalling service.
Anonymous

18 April 2017

Just awful, Not competent nor polite. Refused refund on a "faulty out of the box" item. Disgraceful.
Anonymous

26 March 2017

Service was excellent - very prompt repair of my screen. Super straight forward
Anonymous

20 February 2017

The older man at the counter was not very cheerful, helpful or interested in my business. He was quick to tell me that they had 100 computers in the repair queue before mine and that my HDMI port would most likely take 10 days to repair. BUT, if I wanted the repair done quickly I could pay $160 and get it back within 24 hours. This fee is without the $99 to start the repairs and then to pay for the parts and the time that the repair takes.
If you judge My Byte, Fitzroy on their staff's attitude then this business is not interested in business. I would rather take my laptop to Doncaster and take my chances there. I suppose that forgetting the guy's attitude I really have a problem with the $160 for 'making it a fast repair service'.
Anonymous

23 January 2017

Slow and bad repair service.
They were quite slow to attend people who were waiting. And when I finally was able to give them my MacBook Pro to be repaired, they took more than 10 business days to run a check on it. I had to call them three times to finally get them to start looking at it. It's the third week and they just ordered the faulty part, which from the beginning was quite evident: the screen.
Takeaway: try your best to get your Apple product repaired by either an Apple Store or at least a Premium Authorised Service Provider.
Anonymous

20 January 2017

Super slow, pathetic customer service. I stood around waiting for a good 10 minutes while multiple employees served a single customer together. How many MyByte employees does it take to serve one customer!? I just wanted to buy a cable, which should have been the simplest transaction ever. 0/10 would not recommend.